I just called Tesla and got a representative and I was going over my account and my order I placed and was asking information about the financing and having a co signer that is in another state. He did not answer any of my questions and instead proceeded to tell me that if I have a co-signer, that co signer has to be there at the delivery location with you when you pick up the car. He gave me a dead end, with no if and’s or but’s. I asked to speak to a manger of financing and he told me they are just going to tell you the same thing I said well I would still like to speak to them. He said no one‘s available. I said there has to be someone available. There’s manager at every single company, he said they’re busy right now I said OK well when are they ready? When should I talk to them? Do I call back? And HE TOLD ME, (something along the lines, I can’t remember the exact words he used but he said pretty much)
THAT I WOULD BE A WASTE OF THEIR TIME AND SAID THAT THEIR TIME IS VALUABLE. They have other priorities!!!
He was ready to end the conversation as soon as he told me something that didn’t make sense and I questioned it. He stated there is nothing we can do, this is how it is, etc. if u speak to someone they’re just gonna tell you the same thing. Again he said it x4 in the conversation.
I said, I don’t care I would like to speak to one, he said none available. I said OK when should I call back? When is someone available? He says in a couple days!! WTF so I continued to question his word on there being no reason or way to speak to a supervisor manager that can confirm the information he was giving me.
I said OK, so is the manager that you are speaking about that just comes and goes whenever. Are they in the same building with you? Is there only one building in this whole country that you guys work out of and there’s only one manager? He said no I said, so how do you know they’re all busy!!
I said how do you know they’re is no one available, a manager is there consumers not there to kick their feet up, Their time is too valuable, and they don’t have time for consumer because their job is to kick their feet up?
He then started getting rude and telling me he was going to end the conversation and hang up because I would not take his word or continue to allow him to tell me I’m gonna be told the same thing so there’s no use in talking to anyone else.
Then he finally hung up on me when I told him I’m not an idiot, I know he is lying and don’t know why he is refusing to allow me to speak to someone that is knowledgeable about the financing process.
I am so, Flippin pissed I can’t even believe this punk. I talked to he was a young kid little jerk.
So unprofessional, it was unbelievable.
THAT I WOULD BE A WASTE OF THEIR TIME AND SAID THAT THEIR TIME IS VALUABLE. They have other priorities!!!
He was ready to end the conversation as soon as he told me something that didn’t make sense and I questioned it. He stated there is nothing we can do, this is how it is, etc. if u speak to someone they’re just gonna tell you the same thing. Again he said it x4 in the conversation.
I said, I don’t care I would like to speak to one, he said none available. I said OK when should I call back? When is someone available? He says in a couple days!! WTF so I continued to question his word on there being no reason or way to speak to a supervisor manager that can confirm the information he was giving me.
I said OK, so is the manager that you are speaking about that just comes and goes whenever. Are they in the same building with you? Is there only one building in this whole country that you guys work out of and there’s only one manager? He said no I said, so how do you know they’re all busy!!
I said how do you know they’re is no one available, a manager is there consumers not there to kick their feet up, Their time is too valuable, and they don’t have time for consumer because their job is to kick their feet up?
He then started getting rude and telling me he was going to end the conversation and hang up because I would not take his word or continue to allow him to tell me I’m gonna be told the same thing so there’s no use in talking to anyone else.
Then he finally hung up on me when I told him I’m not an idiot, I know he is lying and don’t know why he is refusing to allow me to speak to someone that is knowledgeable about the financing process.
I am so, Flippin pissed I can’t even believe this punk. I talked to he was a young kid little jerk.
So unprofessional, it was unbelievable.
