The iPhone as a key is not a problem. The car still recognizes it as a key, just not on the blue tooth as “Tesla model 3, and no (i) designation to remove. Went through all the steps u suggested, still car connects as a series of numbers & letters (key), but no blue tooth recognition. Still waiting for Apple to come back Monday after having copied full blue tooth log
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phone key fails after upgrade
- Thread starter vanzandtj
- Start date
Same issue. iPhone 8 Plus. 2020 M3P. Connection problems started about 2months ago. Tesla service out yesterday. Basically said car checks out. Technicians iPhone 10 and wife’s iPhone 12 seem to work fine. Thinking phone upgrade, but seems like sone here with newer iPhones still having connection issues. Hopefully software fix out soon. Very frustrating. Done want to unnecessary drop 1k on new phone if not the problem/solution.
srs5694
Active Member
Sorry for reviving a 3-month-old thread, but this turned up first in a Web search, so I thought I should share my recent experience....
I recently bought a new phone (a Pixel 6 Pro), and it arrived today. Things started out well (Google has made the transfer of data from an old phone very easy), but it went downhill from there. After seeming to pair as a key, the new phone failed to work when I actually wanted it to, and I ended up deleting the Tesla app (multiple times), re-starting the phone (multiple times), restarting the car's computer (multiple times), and it still wouldn't work. I tried the procedure above and it didn't work. At different times, the option to set up the phone as a key disappeared from the Tesla app or failed with a "disconnect other paired devices" message. This was infuriating, because I didn't have anything else I'd paired with either the car or the phone with me. In frustration, I set off to my nearest Tesla store to see if they'd have better luck. When I was a couple miles away from the store, I realized that the "other paired devices" might have referred to my old phone, which, although it was not with me in the car, was likely within Bluetooth range in my house. Sure enough, when I pulled into the parking lot, the new phone paired and worked when I tested it. Tesla could be more specific about this in their error message. Time will tell if the phone-as-key works in the future....
Anyhow, if somebody else finds this thread in a Web search and is having similar difficulties, my suggestion is to turn off all other phones that are paired with the Tesla, or at least disable their Bluetooth. My hypothesis is that the Tesla needs a clean signal from one phone to set it up as a key; any others may interfere with that operation.
I recently bought a new phone (a Pixel 6 Pro), and it arrived today. Things started out well (Google has made the transfer of data from an old phone very easy), but it went downhill from there. After seeming to pair as a key, the new phone failed to work when I actually wanted it to, and I ended up deleting the Tesla app (multiple times), re-starting the phone (multiple times), restarting the car's computer (multiple times), and it still wouldn't work. I tried the procedure above and it didn't work. At different times, the option to set up the phone as a key disappeared from the Tesla app or failed with a "disconnect other paired devices" message. This was infuriating, because I didn't have anything else I'd paired with either the car or the phone with me. In frustration, I set off to my nearest Tesla store to see if they'd have better luck. When I was a couple miles away from the store, I realized that the "other paired devices" might have referred to my old phone, which, although it was not with me in the car, was likely within Bluetooth range in my house. Sure enough, when I pulled into the parking lot, the new phone paired and worked when I tested it. Tesla could be more specific about this in their error message. Time will tell if the phone-as-key works in the future....
Anyhow, if somebody else finds this thread in a Web search and is having similar difficulties, my suggestion is to turn off all other phones that are paired with the Tesla, or at least disable their Bluetooth. My hypothesis is that the Tesla needs a clean signal from one phone to set it up as a key; any others may interfere with that operation.
Same has happened to me after the recent update. Only had my model Y 2 weeks and already had charging issues (now resolved) but I was surprised about this happening. Hopefully it will get sorted! there is enough to learn with these computers, especially for my generation (I am 75 years old) so I hope someone has an answer.
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