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Every time I answer the pone the voume is at zero. i madly crank the scroll wheel and hope that I can say something that will be heard before the calling party hangs up.
I have the same problem. I had a mobile ranger come out. He was able to duplicate it and said he would pass my vin onto the engineering team. The more people that report it the more likely a fix will come. At least that’s what he said.
Your phone is your key. BT pairing routes your phones audio through your car. I think many owners would be upset that the phone isn't automatically switching to "hands-free" through the car.
When I'm stopped, I've temporarily unpaired my phone for conference calls.
I had same problem along with FM Radio disappear.
I did 2 scroll wheel reset and after that the phone call was at volume I had it last time. My FM Radio came back as well.
Worth to try.
Reset seem to be a temporary fix… the phone volume issue happen again after a few minutes. Might have to wait for Tesla to send out an update to fix this bug