WilliamG
Hinge Fanatic
That bumper situation is potentially no big deal. They can replace it in a half hour. I would not worry about that.
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Picking up car issues?
- Thread starter MikeR55
- Start date
That bumper situation is potentially no big deal. They can replace it in a half hour. I would not worry about that.
TMarque
Member
MikeR55
That is crazy, I agree. In no way should you be punished for Tesla’s negligence. They are going to push you to accept this car as hard as they possibly can. For one, if you take it, they don’t need to worry about unloading it to someone else. And for 2, they can then sell the one without issues and not have to go through this again. You are not being picky or difficult, these aren’t minor issues. Again, I’ve never seen such bad alignment on the trunk, in any picture online or in person. My worry would be, why was that so misaligned that it passed QC? This is $54,000, not a used Kia. You don’t need to know anything about cars to know that doesn’t look right.
It’s your money, and it’s a lot of it. I would be worried about possible issues down the road you haven’t seen yet. I just feel you deserve a lot better. You’re not getting a great deal on this car or buying a demo model, and your car should be of no less quality than anyone else paying full price. It’s not your fault that these issues exist and do not let Tesla punish you for this! Be strong and again, the best of luck to you! Let us know what happens!
That is crazy, I agree. In no way should you be punished for Tesla’s negligence. They are going to push you to accept this car as hard as they possibly can. For one, if you take it, they don’t need to worry about unloading it to someone else. And for 2, they can then sell the one without issues and not have to go through this again. You are not being picky or difficult, these aren’t minor issues. Again, I’ve never seen such bad alignment on the trunk, in any picture online or in person. My worry would be, why was that so misaligned that it passed QC? This is $54,000, not a used Kia. You don’t need to know anything about cars to know that doesn’t look right.
It’s your money, and it’s a lot of it. I would be worried about possible issues down the road you haven’t seen yet. I just feel you deserve a lot better. You’re not getting a great deal on this car or buying a demo model, and your car should be of no less quality than anyone else paying full price. It’s not your fault that these issues exist and do not let Tesla punish you for this! Be strong and again, the best of luck to you! Let us know what happens!
New bumper new paint on a 2 hour old car? Seems a little odd and may not match or am I being too anal?
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WilliamG
Hinge Fanatic
You're worrying too much. There have been a ton of people who get a mismatch between the bumper (plastic) and the body (metal) from the factory. They never match 100% anyway. One guy on YouTube got a new bumper after an accident - and the bumper matched better than the original! And on a brand new car with a brand new bumper with brand new paint on both - you've nothing to worry about. And if it doesn't match, they'll swap the bumper again. But again, I think you're worrying too much. Let them do it - it's REALLY simple to swap for the service center.
TMarque
Member
The answer is no you are not being too anal!
If you accept this car, I would demand some kind of compensation just for having to take it in and have the bumper replaced. I don’t know about you, but my time isn’t free and this is absolutely no fault of yours in any way.
Sometimes you have to be a little difficult to get what you deserve. This isn’t a used car, nor is it a budget model, and it should be perfect (as far as your expectations are concerned).
If you accept this car, I would demand some kind of compensation just for having to take it in and have the bumper replaced. I don’t know about you, but my time isn’t free and this is absolutely no fault of yours in any way.
Sometimes you have to be a little difficult to get what you deserve. This isn’t a used car, nor is it a budget model, and it should be perfect (as far as your expectations are concerned).
TMarque
Member
My bumper is a perfect match, and I’ve been a professional commercial painting contractor for 20 years. Although I will agree, quality in general is always subjective. But I personally would never buy a brand new car that was not perfect in my subjective opinion. It has to be perfect in my eyes, as it’s a mass produced product, not real estate and if it’s not, give me one that is!
Schroeder0202
2019 Stealth/White/Black/20 inch Tsportline
If you simply return and get your money back then just place a new order there is no issue.
The prob is w the return and getting the same model I believe they have an issue with.
The way to bypass this is not to exchange, return and reorder.
The prob is w the return and getting the same model I believe they have an issue with.
The way to bypass this is not to exchange, return and reorder.
TMarque
Member
Another thing, it’s a myth that painting plastic and metal won’t match. You’re not painting over plastic or metal, you’re painting over primer. The only reason they have color matching issues is because the plastic pieces are painted in a different booth/setup than the raw metal. But it’s all primed and the paint color (multiple coats) should not be affected by the surface if properly primed (which is always done prior to painting. Nothing on this car is covered in raw paint without being primed.
WilliamG
Hinge Fanatic
As a car enthusiast for far longer than 20 years, I'll tell you your paint is not a perfect match between the bumper and body. They're painted differently, at different times, among other factors. Also, plastic ages very differently to metal, so over time the white bumper will likely yellow way before the metal does.
I am being told you cannot just returning place a new order. Because they will not let you order the same car because people were abusing a system? Right now the manager of the sales guy, is calling over to the place I picked it up from to see if they actually did submitted as delivered, if they didn't then it's easy, if they did then it is not so easy apparently.
WilliamG
Hinge Fanatic
Yes, they may not let you order the same car if you took delivery. You've potentially cornered yourself a little by taking delivery, but that said - they really can take care of all these issues in one business day. Your call, of course.
WilliamG
Hinge Fanatic
Schroeder0202
2019 Stealth/White/Black/20 inch Tsportline
My friend in florida did that exact thing last week.
They gave him that line of BS too. He simply returned. Next day placed new order.
Had tesla do the financing instead of his bank and was super easy.
They gave him that line of BS too. He simply returned. Next day placed new order.
Had tesla do the financing instead of his bank and was super easy.
WilliamG
Hinge Fanatic
No, and there's no way anyone would ever know the bumper was replaced unless they somehow damaged every single clip when replacing it. There's no Carfax on it because there's no accident report. Again, you're overthinking this.
Thanks. Always good to hear both sides. Love that all of your experts and have Tesla's. This is really helpful
And then my other question would be, with this tiny bit of paint chip doesn't even matter? Does the bumper even need to be replaced, doesn't even need to be touched up? Is it worth it to replace the bumper for a tiny bit of paint chip? Tesla wants to make it right by doing that, but is it really necessary? Better to leave a tiny paint chip, or better to have a whole bumper replaced?
WilliamG
Hinge Fanatic
I'm no expert, but I have a lot of opinions. You should watch a YouTube video on bumper removal and installation. While you may think there's a zillion connectors for the parking sensors and lights - it's literally one harness.
WilliamG
Hinge Fanatic
That's your call. That pearl white is a pain in the butt to touch up. I've not seen anyone do it satisfactorily without doing a respray/blend. And, ironically, it's quicker to replace a bumper than to sand scratches, paint a few layers, and clear-coat it.
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