Please help, finally picked up my MYP, 9 days later the A/C has stopped working properly. The AC Temp is set to “low” and the fan is set at max speed (10). The AC blows out warm air, then completely stops blowing air, then blows out warm air again, continuing this cycle during the drive. The whole time the AC screen shows the A/C settings are the same and working. I’m in Texas & It wasn’t that hot this week as previous weeks , but this cycle caused myself and the kids to break out in a sweat. It’s suffocating when there’s no air circulating and warm air blowing inside, when the temp is 100F outside. We tried resetting, and it still continued the next day. The car is 9 days old and I’m so upset and worried we made the mistake of purchasing this car.
I tried scheduling service but it was 2 weeks out, so I texted customer service and they were able to take the car the next day, but couldn’t offer any loaners. When we got to the service center they said it would take at least a week or more as they were short staffed. They were obviously busy, so they didn’t seem to care that the car is practically brand new and doesn’t have working A/C. My family waited and saved up for this car so I’m extremely worried, upset, and disappointed that a brand new car in this price range would be giving me such issues at 9 days old. The response from service isn’t what I expected either, considering it’s a fairly new car. So now I don’t have a car for at least a week or two,,, so worried that this is just the beginning of issues and a bad car. Has anyone experienced this, or does anyone have any advice. Thank-you in advance!!!
I tried scheduling service but it was 2 weeks out, so I texted customer service and they were able to take the car the next day, but couldn’t offer any loaners. When we got to the service center they said it would take at least a week or more as they were short staffed. They were obviously busy, so they didn’t seem to care that the car is practically brand new and doesn’t have working A/C. My family waited and saved up for this car so I’m extremely worried, upset, and disappointed that a brand new car in this price range would be giving me such issues at 9 days old. The response from service isn’t what I expected either, considering it’s a fairly new car. So now I don’t have a car for at least a week or two,,, so worried that this is just the beginning of issues and a bad car. Has anyone experienced this, or does anyone have any advice. Thank-you in advance!!!