We purchased our M3 in San Diego on January 30th and received a text the next morning that our car would be delivered to our home on Feb 1st. Stoked!!
However, by that afternoon Tesla was pushing us to take delivery that same day, on the 31st.
It was pretty apparent they were trying to make some January numbers and despite a hectic day we decided to rearrange our schedules to make the delivery at 7pm. We believe in the Tesla vision and did want to help them make numbers if that's what they were looking for.
A few days later we see the price drop, which, is exciting. We're all about getting EV's into the hands of more people. On the flip side, it did feel weird that our delivery was pushed hard on us after learning of the price change.
To date, they've refused to adjust the price of the car (which isn't super surprising). As a plan B, we asked for a service center credit or super charger credit. But, so far, no response to any of our requests.
We love our car and feel really good about investing in Tesla, its ideas, and future progress. But this situation leaves a bad taste. And when people ask about our car, this is one of the first things we mention. Not out of spite, but because it's a point of real frustration.
I'm curious if I'm maybe I'm reaching out to the wrong people at Tesla? Anyone have recommendations?
TIA
However, by that afternoon Tesla was pushing us to take delivery that same day, on the 31st.
It was pretty apparent they were trying to make some January numbers and despite a hectic day we decided to rearrange our schedules to make the delivery at 7pm. We believe in the Tesla vision and did want to help them make numbers if that's what they were looking for.
A few days later we see the price drop, which, is exciting. We're all about getting EV's into the hands of more people. On the flip side, it did feel weird that our delivery was pushed hard on us after learning of the price change.
To date, they've refused to adjust the price of the car (which isn't super surprising). As a plan B, we asked for a service center credit or super charger credit. But, so far, no response to any of our requests.
We love our car and feel really good about investing in Tesla, its ideas, and future progress. But this situation leaves a bad taste. And when people ask about our car, this is one of the first things we mention. Not out of spite, but because it's a point of real frustration.
I'm curious if I'm maybe I'm reaching out to the wrong people at Tesla? Anyone have recommendations?
TIA