Problem with almost all electronics

[SN Glasgow]

Hi
Over the past few days and probably since the last update, I am having problems as follows:
Phone intermittently stops working
Indicators come and go and don't make any noise. Again intermittently. Some times they start by themselves which is scary
All the warning comes up at the top row but again intermittently
Speed icon disappears
Screen goes blank and reboots itself
No idea what the hello is going on. Have booked a service next week. The car is less than 6 months old.
Starting to change my mind about the whole Tesla. They seem obsessed with self drive but cant get the basics right
Any body else having same issues?
Thanks

 

[94jdh]

Hi
Over the past few days and probably since the last update, I am having problems as follows:
Phone intermittently stops working
Indicators come and go and don't make any noise. Again intermittently. Some times they start by themselves which is scary
All the warning comes up at the top row but again intermittently
Speed icon disappears
Screen goes blank and reboots itself
No idea what the hello is going on. Have booked a service next week. The car is less than 6 months old.
Starting to change my mind about the whole Tesla. They seem obsessed with self drive but cant get the basics right
Any body else having same issues?
Thanks

Maybe try a hard reboot first?

 

[NorfolkMustard]

I met a chap at Huntingdon race course Polar charger who was having what sounds like similar problems with his screen.

 

[SN Glasgow]

Maybe try a hard reboot first?

Is that when you press both buttons on the screen and hold it until screen goes off?
If so have done it multiple times..

 

[NickName]

Is that when you press both buttons on the screen and hold it until screen goes off?
If so have done it multiple times..

And press brake pedal at the same time.

 

[pgkevet]

somewhere or other there's a power off reset which is a deeper reset - check the manual

 

[Rustybkts]

Sounds like a proper fault there and will almost certainly require a part replacing. I wouldn't even wish to think a reboot could sort that!

 

[mpandrew]

Hi
Over the past few days and probably since the last update, I am having problems as follows:
Phone intermittently stops working
Indicators come and go and don't make any noise. Again intermittently. Some times they start by themselves which is scary
All the warning comes up at the top row but again intermittently
Speed icon disappears
Screen goes blank and reboots itself
No idea what the hello is going on. Have booked a service next week. The car is less than 6 months old.
Starting to change my mind about the whole Tesla. They seem obsessed with self drive but cant get the basics right
Any body else having same issues?
Thanks

Have you got an SSD/USB plugged in? Just might possibly be the cause.

 

[kuruma]

I was just about to start a new thread and spotted this.

Wife's phone is fine in the car but if I make or receive a call while on BT, there's no audio which is super confusing for everyone involved. Initially, this also started taking out the indicator sounds/radio/music etc which would come and go randomly e.g. five mins silence followed by a couple of minutes of noise. But making/taking a call would always kill the audio.

I did a hard reset with the two buttons and not had issues with anything except my phone which is still muted.

Any ideas?

 

[AndrewGR]

Audio / phone problems seem to have been sorted for me with 2020.28.2. What version are those reporting problems on?

 

[CMc1]

I was just about to start a new thread and spotted this.

Wife's phone is fine in the car but if I make or receive a call while on BT, there's no audio which is super confusing for everyone involved. Initially, this also started taking out the indicator sounds/radio/music etc which would come and go randomly e.g. five mins silence followed by a couple of minutes of noise. But making/taking a call would always kill the audio.

I did a hard reset with the two buttons and not had issues with anything except my phone which is still muted.

Any ideas?

There are known Bluetooth issues which are addressed in future releases. Have a search on here

 

[CMc1]

Hi
Over the past few days and probably since the last update, I am having problems as follows:
Phone intermittently stops working
Indicators come and go and don't make any noise. Again intermittently. Some times they start by themselves which is scary
All the warning comes up at the top row but again intermittently
Speed icon disappears
Screen goes blank and reboots itself
No idea what the hello is going on. Have booked a service next week. The car is less than 6 months old.
Starting to change my mind about the whole Tesla. They seem obsessed with self drive but cant get the basics right
Any body else having same issues?
Thanks

Have you got an SSD/USB plugged in? Just might possibly be the cause.

What firmware you on? USBs have been known to cause issues, especially on some of the older software. Try reformatting the USB in the car menu if you’re on 2020.8 +

 

[zayn]

was it raining previously, there was some thread on here about water getting in through gap in area around windscreen and bottom of pillar required wiring harness module being replaced

Multiple system failure

Hi
Over the past few days and probably since the last update, I am having problems as follows:
Phone intermittently stops working
Indicators come and go and don't make any noise. Again intermittently. Some times they start by themselves which is scary
All the warning comes up at the top row but again intermittently
Speed icon disappears
Screen goes blank and reboots itself
No idea what the hello is going on. Have booked a service next week. The car is less than 6 months old.
Starting to change my mind about the whole Tesla. They seem obsessed with self drive but cant get the basics right
Any body else having same issues?
Thanks

 

[CMc1]

was it raining previously, there was some thread on here about water getting in through gap in area around windscreen and bottom of pillar required wiring harness module being replaced

Multiple system failure

OP is mainly having issues with the UI. That other thread is issues with the cars main systems and throwing multiple alerts - which the OP hasn’t reported.

I doubt they are the same issues.

 

[kuruma]

SOmething that's never happened to us in a year of driving happened yesterday: screen froze entirely and audio died. This lasted a matter of minutes and driving was a bit freaky. Thankfully we were only going a mile away. By the time we got to our destination, the screen had blacked out and restarted. All seemed normal until driving home and no sound again from indicators. I've posted here before about losing system sounds and phone audio.

Do I really need to flag this for a service or will an update fix it. The last update didn't solve it so I've no confidence future ones will.

 

[Jason71]

SOmething that's never happened to us in a year of driving happened yesterday: screen froze entirely and audio died. This lasted a matter of minutes and driving was a bit freaky. Thankfully we were only going a mile away. By the time we got to our destination, the screen had blacked out and restarted. All seemed normal until driving home and no sound again from indicators. I've posted here before about losing system sounds and phone audio.

Do I really need to flag this for a service or will an update fix it. The last update didn't solve it so I've no confidence future ones will.

Have you tried a reboot. That fixes a lot of software glitches

 

[Ant M3]

I was just about to start a new thread and spotted this.

Wife's phone is fine in the car but if I make or receive a call while on BT, there's no audio which is super confusing for everyone involved. Initially, this also started taking out the indicator sounds/radio/music etc which would come and go randomly e.g. five mins silence followed by a couple of minutes of noise. But making/taking a call would always kill the audio.

I did a hard reset with the two buttons and not had issues with anything except my phone which is still muted.

Any ideas?

Yeah I had this issue until an update ... the one before I’m on now which is 2020.28.5

i say it’s sorted, but I’m hardly in the car since lockdown so it’s hard to know really ! Only done 2000miles since November when I got the car !

 

[kuruma]

Have you tried a reboot. That fixes a lot of software glitches

yup. This happened shortly after I'd done a reboot because of the first issue quoted above.

 

[rincewind]

Hard reboot which resets all the cars systems is press brake pedal and then both steering wheel buttons for a few seconds

 

[kuruma]

ah right. I'll bear that in mind for next time. Never pressed the brake pedal. Thanks.