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Problem with Hansshow Support

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I will never buy a product from this company again. Beware that if you need customer service, you won't get it from them. Ripped me off $300 for a Tesla model 3 rear screen.
Did you pay with credit card? If so, do a chargeback through credit card company. I was completely ignored by "Support" so this was what I had to do and I see others in this thread did also. It was easy to get my money back this way. Seems to be a common occurrence with Hansshow.