The Tesla approved bodyshop I took my M3 too last April had the car in service mode most of the time it was in there.I don't think they can, only Tesla get access to use service mode.
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The Tesla approved bodyshop I took my M3 too last April had the car in service mode most of the time it was in there.I don't think they can, only Tesla get access to use service mode.
I|'m sure there's a hint of sarcasm there, but I had the speed limiter on when mine was in a bodyshop and they managed to move it around the garage no problem.Approved bodyshops have been able to put cars into service mode since mid 2019. Interestingly, mine has also chosen to remove the speed limiter when they put it into service mode (because that's needed to move a car in and out of a workshop to replace the front bumper)
Thank you, that is very helpfulIt's time to name and shame the Insurance Company - just had another phonecall from them - they've spoken to their 'ANC' - they are claiming this garage does 60% of the Tesla repairs in the UK (but aren't listed on the Tesla website as an approved repairer) and are highly reputable , and there have never been any issues in the past. They then added a new claim that the garage has a radio signal blocker that should prevent the car sending data (BS), and repeated the false claims that the data that Tesla can see (and hence Teslamate through the API) is incorrect because they've been working on the car (remember they removed a parking sensor and the 12v accessory loom from the front bumper) - not sure how that explains the joyride though!
They won't move the car unless I take liability for the remainder of the work, and they won't allow a Tesla inspection unless I pay for it, as they garage 'has done nothing wrong'
Tesla have confirmed the parts that are currently an unknown ETA according to the garage are 3/4 days lead time - so they're not sure what's going on either.
Anyway, I suggest people avoid Churchill & Direct Line when they come to their insurance renewal. They don't know what it means to work on behalf of their customers, and are more likely to believe complete BS from a garage than demonstrable evidence a customer can provide.
It's time to name and shame the Insurance Company - just had another phonecall from them - they've spoken to their 'ANC' - they are claiming this garage does 60% of the Tesla repairs in the UK (but aren't listed on the Tesla website as an approved repairer) and are highly reputable , and there have never been any issues in the past. They then added a new claim that the garage has a radio signal blocker that should prevent the car sending data (BS), and repeated the false claims that the data that Tesla can see (and hence Teslamate through the API) is incorrect because they've been working on the car (remember they removed a parking sensor and the 12v accessory loom from the front bumper) - not sure how that explains the joyride though!
They won't move the car unless I take liability for the remainder of the work, and they won't allow a Tesla inspection unless I pay for it, as they garage 'has done nothing wrong'
Tesla have confirmed the parts that are currently an unknown ETA according to the garage are 3/4 days lead time - so they're not sure what's going on either.
Anyway, I suggest people avoid Churchill & Direct Line when they come to their insurance renewal. They don't know what it means to work on behalf of their customers, and are more likely to believe complete BS from a garage than demonstrable evidence a customer can provide.
The "signal blocker" is obviously a load of bull, but that is definitely and interesting thing to let them know aboutEasy check for the mythical (and completely illegal) "signal blocker". The car uses LTE for comms, so if a mobile phone works there the car can communicate.
You need to report the illegal use of the signal blocker, too, as the regulator will definitely take enforcement action, as blocking mobile signals also blocks the new emergency services network, which uses the same basic system.
They then added a new claim that the garage has a radio signal blocker that should prevent the car sending data (BS)
Tesla won't because they put the car in service mode, this isn't tesla, this is bodyshops. For a while they weren't able to put it in service mode, and possible some bodyshops do not know how to.Tesla never asked me to log out of the app to do any of their work, therefore I don't see why anyone else should. Mind you, they did have to ring me back to ask me to take it out of Valet mode.
This is being as very educational thread. Any demand to get me to log out will instantly ring alarm bells from here on in.
They can, even I can do itI don't think they can, only Tesla get access to use service mode.
Anyway, I suggest people avoid Churchill & Direct Line when they come to their insurance renewal. They don't know what it means to work on behalf of their customers, and are more likely to believe complete BS from a garage than demonstrable evidence a customer can provide.