Xpel is a great product and is a great company.... and has great lawyers that write crafty fine print in their warranty verbiage. If an XPEL told you that it would be covered in a claim, that's awesome. I have a long list of clients that will LOVE this information and my off-season will be filled with XPEL funded warranty work.
You guys are probably totally right. I am not a chemist and certainly don't want to debate the size of someone's polymers.
Just to make my confused perspective more clear though, walk with me for a moment...
XPEL products are backed by our comprehensive warranty programs. Learn what's covered for ULTIMATE & STEALTH paint protection, PRIME window tint, and more.
www.xpel.com
click on the "Ultimate Plus ..." link
under "Disclaimer Of Warranties" ... "This Limited Warranty does not cover defects caused by:"
...
#7 Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company.
After my statement about the self-healing qualities not typically lasting more than a year or so, I did say that bad washing methods/tools would cause the swirl marks... and #7 says that those same bad washing methods and therefore non-healed swirl marks would not be covered under warranty.
So, if you get swirl marks within the 10-year warranty, and you want to file a warranty claim with the PPF company, the PPF company "could" determine that the vehicle wasn't washed using their approved methods and then not cover the replacement of the product, right???
Note that in the warranty link it does not say, IN WRITING, anything about the self-healing properties specifically....at all. Would most companies, XPEL included, find it in their best interest, to honor a claim in these instances? of course. I just wish it was in writing.
There also isn't any mention of what they determine to be the CORRECT washing techniques or tools.
I agree JoeBruin77, the self-healing properties SHOULD last the duration of the 10-year warranty. I also think that if companies like XPEL do include the self-healing qualities in their product warranty, it should be written clearly as so. Would XPEL contest the claim? I don't know.
Thp3, I did say the Graphene would need routine, re-application.
The science and warranties might say that I am "wrong", but my real-life experience has seen countless vehicles with PPF of many different brands resulting in diminished self-healing qualities over a timeframe of around a year, resulting in swirls that don't heal, regardless of heat or time.
I'm not trying to take apart the warranty verbiage or claim that the product isn't anything less than amazing. I'm just sharing the information that I have witnessed over the years of installing the product. I don't believe any PPF company deliberately tried to trick anyone. Their warranty is very specific on what IS covered and there simply isn't anything in the warranty stating that the self-healing qualities ARE included.