You ordered the old version pre refresh and I guess you never accepted the new model. The picture you are showing in your order is a pre refresh model X.I got this update today when I log into my account. If I hit update design, it takes me to an order page and my new price is $20k higher and my delivery date is December 2022. Has this happened to anyone else?
I ordinarily ordered in October 2020.
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They won’t deliver a new one to you unless to Update your design and accept new price