Refreshed 2021+ Model X and Model X Plaid waiting room

[bleakseawolf]

All, just received the VIN for X Plaid and seems like it’s 2022 VIN. Any thoughts? Should I decline this VIN? 7SAXCBE64NF362XXX

 

[noobified]

All, just received the VIN for X Plaid and seems like it’s 2022 VIN. Any thoughts? Should I decline this VIN? 7SAXCBE64NF362XXX

Can you actually decline it?

 

[Vitaman]

no I should have asked, but was in between a meeting. Might call in later today and check

I asked politely as I could, given the surprise. They have no idea.

 

[GhostExodus]

Just received this text from Tesla:

Message from Tesla: We are reaching out in regards to your Model X appointment. At this time, we have tentatively rescheduled your appointment to Nov 20 due to a firmware update that is required on your vehicle. Although this isn't optimal, we want to provide you with the best Tesla experience. If your vehicle is available sooner we will reach out and reschedule your appointment to a date and time that works best for you. We apologize for any inconvenience this has caused.

This is very frustrating. My delivery appointment date has been moved now 3 times.

 

[enzoshadow]

Just received this text from Tesla:

Message from Tesla: We are reaching out in regards to your Model X appointment. At this time, we have tentatively rescheduled your appointment to Nov 20 due to a firmware update that is required on your vehicle. Although this isn't optimal, we want to provide you with the best Tesla experience. If your vehicle is available sooner we will reach out and reschedule your appointment to a date and time that works best for you. We apologize for any inconvenience this has caused.

This is very frustrating. My delivery appointment date has been moved now 3 times.

Same. They moved me 3 times for the firmware to 11/20. However, I will be on vacation starting that day. Asking them if I can move it to 11/27, and they said no. What!? They rescheduled me 3 times and I can’t even reschedule once? Anyone have suggestions how to deal with delivery day while you are out of town? Can I have someone else pick up on my behalf?

 

[Hofstetm]

Have you/anyone received any update from Tesla?

Yes, I received a call yesterday and they said the firmware update should be ready by the 16th (so, tomorrow, Wednesday) so I have a tentative pick up date then. I won't hold my breath, but here's to hoping.

 

[Hofstetm]

Just received this text from Tesla:

Message from Tesla: We are reaching out in regards to your Model X appointment. At this time, we have tentatively rescheduled your appointment to Nov 20 due to a firmware update that is required on your vehicle. Although this isn't optimal, we want to provide you with the best Tesla experience. If your vehicle is available sooner we will reach out and reschedule your appointment to a date and time that works best for you. We apologize for any inconvenience this has caused.

This is very frustrating. My delivery appointment date has been moved now 3 times.

Same here.

 

[GhostExodus]

Same. They moved me 3 times for the firmware to 11/20. However, I will be on vacation starting that day. Asking them if I can move it to 11/27, and they said no. What!? They rescheduled me 3 times and I can’t even reschedule once? Anyone have suggestions how to deal with delivery day while you are out of town? Can I have someone else pick up on my behalf?

I am also going on vacation on the 20th through the end of the month. I called Tesla and didn’t ask for them to reschedule but rather told them that they need to figure it out on their end lol. Tesla rep told me they were going to contact the service center and get back to me later today. Rep also said I wasn’t the first person to call today about this situation.

I’m calling Tesla back at Noon eastern to ask for an update.

 

[GhostExodus]

Yes, I received a call yesterday and they said the firmware update should be ready by the 16th (so, tomorrow, Wednesday) so I have a tentative pick up date then. I won't hold my breath, but here's to hoping.

If this is the case then I’m not sure why they moved my Nov 16 2PM appointment. I just hope it’s true.

 

[geometro]

I've been told that I'm still on schedule for tomorrow, but I feel like that will change and the information in this forum is more up to date than some of the SC.

 

[d4vid]

Keep us updated! I hope they stick to it and don't change again.

 

[bleakseawolf]

Can you actually decline it?

Not sure. I called Tesla earlier today and asked for more details about this VIN. I was told it was generated two days ago and it is still at the factory. I thought 2023 VIN has started last month already.

 

[everydaychris]

got a call confirming delivery for tomorrow but they are STILL waiting for that firmware to be pushed to the car. They said they should have it tonight or tomorrow, but it's tesla so it's going to be delayed.

 

[d4vid]

got a call confirming delivery for tomorrow but they are STILL waiting for that firmware to be pushed to the car. They said they should have it tonight or tomorrow, but it's tesla so it's going to be delayed.

Yeah, me too! I got a call about 5 minutes ago saying everything is fine, and there's no reason it can't be delivered on 11/17. BTW, I'm taking a delivery in Marina Del Rey.

 

[GhostExodus]

Just received this text from Tesla:

Message from Tesla: We are reaching out in regards to your Model X appointment. At this time, we have tentatively rescheduled your appointment to Nov 20 due to a firmware update that is required on your vehicle. Although this isn't optimal, we want to provide you with the best Tesla experience. If your vehicle is available sooner we will reach out and reschedule your appointment to a date and time that works best for you. We apologize for any inconvenience this has caused.

This is very frustrating. My delivery appointment date has been moved now 3 times.

Update: Tesla rep said that my vehicle should be arriving at the Delivery Location (Miami Gardens) today and the firmware update should be done on site. They wouldn’t move my delivery date from the tentative date of 11/20 but did say that they are confident I can get delivery tomorrow/Thursday

 

[Triplenet]

Got the Trade in text today ... Assume thats a good thing ? Nov 23-Dec 28 EDD



Question - When do you guys start discussing with a live person and how do you start that process ?

 

[1680md]

Got the Trade in text today ... Assume thats a good thing ? Nov 23-Dec 28 EDD



Question - When do you guys start discussing with a live person and how do you start that process ?

I got that text on 10/5. My EDD has been delayed 3 times since then.

 

[penumalla]

Yeah, me too! I got a call about 5 minutes ago saying everything is fine, and there's no reason it can't be delivered on 11/17. BTW, I'm taking a delivery in Marina Del Rey.

I am yet to receive the call. Did you guys call or did tesla call you? I was told by the rep initially that if firmware update comes early pickup could be early; but under my account it is still showing as 11/20 for now. Have vacation planned and this is frustrating.

 

[Vitaman]

Got the Trade in text today ... Assume thats a good thing ? Nov 23-Dec 28 EDD



Question - When do you guys start discussing with a live person and how do you start that process ?

If you mean discuss trade in with a person that would be never.
They may message you to send pictures but that is all.

 

[penumalla]

Yes, I received a call yesterday and they said the firmware update should be ready by the 16th (so, tomorrow, Wednesday) so I have a tentative pick up date then. I won't hold my breath, but here's to hoping.

What date does it show under you account? Mine still shows 11/20 which was updated from 11/16 after I got the call yesterday.