Appreciate some might be struggling to justify a car in these times and might even need their £100 order fee back.
Not sure if below is somewhere else.
The Tesla site is somewhat misleading about the £100 order fee being non-refundable...although it does say "except when statutory cancellation rights apply".
Just wanted to share how that might work if you're looking to cancel and think you can't get your £100 back.
Firstly:
Secondly:
Not claiming all of above is guaranteed to work to happy to debate it here!
Not sure if below is somewhere else.
The Tesla site is somewhat misleading about the £100 order fee being non-refundable...although it does say "except when statutory cancellation rights apply".
Just wanted to share how that might work if you're looking to cancel and think you can't get your £100 back.
Firstly:
- The order agreement (which you receive straight after you order) clearly states on page 4 that under the UK's distance selling regulations you can cancel your order and receive reimbursement of any amounts you've paid. You need to notify up to 14 days after delivery or after your vehicle is made available to collect.
- This would include the £100 order fee - there's zero ambiguity if you cancel before you've even received the vehicle
Secondly:
- In particular if you've ordered an inventory vehicle under the reasonable expectation of receiving the vehicle swiftly...
- You should obviously try getting Tesla to refund you directly if you no longer want or need the vehicle if it's now been deferred indefinitely, but if that fails and you've paid on a credit card you could try making a Section 75 claim with your credit card company to get that money back
Not claiming all of above is guaranteed to work to happy to debate it here!