Hi all. Would appreciate your help and suggestions.
Took family to Springfield NJ delivery center today to receive a blue M3, but ended up not taking delivery after making below observations. Because it was end of the day, delivery specialist promised to have his manager call me tomorrow with options.
They did call technician, and they told me (SC and technician):
Anyhow... what would you suggest are important ones I need to really address?
Also, when the manager calls me tomorrow, should I .... (1) accept whatever they can fix (2) demand all to be fixed OR (3) refuse delivery for new VIN? I'm not thinking of cancelling the sale yet.
Still excited about the car but trying to get it right from the start...
Thanks in advance for your thoughts and suggestions
GBDC
Took family to Springfield NJ delivery center today to receive a blue M3, but ended up not taking delivery after making below observations. Because it was end of the day, delivery specialist promised to have his manager call me tomorrow with options.
1. 3 or more paint chips on the passenger front door where door meets the fender. SC was not sure how it could have happened either.
2. Gap between driver side fender where it meets the A pillar is awfully large. Clearly not flush.
3. Same issue on the passenger side gap between fender and A pillar. Not as big but still not flush.
4. Front of both side fenders touch (almost overlap) with the bumper
5. Both headlights not flush with bumper - headlight is pointed out forward than the bumper - 4-5mm if I remember correctly, especially the driver side.
6. Charger cover is not flush with the rear light when closed
7. Most weird - left and right side rear windows do not roll down to the same height. Discovered it after just looking at them though actual difference seems to be about 5mm. Confused if this is a sign of some bigger issue, or just something I can safely let go.
8. Hairline paint scratches on hood and other places
9. Scratch on glass panel - this turned out to be glues left in place (why though)
2. Gap between driver side fender where it meets the A pillar is awfully large. Clearly not flush.
3. Same issue on the passenger side gap between fender and A pillar. Not as big but still not flush.
4. Front of both side fenders touch (almost overlap) with the bumper
5. Both headlights not flush with bumper - headlight is pointed out forward than the bumper - 4-5mm if I remember correctly, especially the driver side.
6. Charger cover is not flush with the rear light when closed
7. Most weird - left and right side rear windows do not roll down to the same height. Discovered it after just looking at them though actual difference seems to be about 5mm. Confused if this is a sign of some bigger issue, or just something I can safely let go.
8. Hairline paint scratches on hood and other places
9. Scratch on glass panel - this turned out to be glues left in place (why though)
They did call technician, and they told me (SC and technician):
- #1- no idea why that happened. They can make it right
- #2 and #3 will be hard to fix. May make it look worse.
- #4 is out of spec and they can make it right
- #5 is actually within spec - I got a bit mad at this point
- #6 is actually within spec - I pretended to let it go, but this just doesn't feel right
- #7 is actually non issue - I need some explanation of why this can happen before believing it
- #8 can be fixed - I agree. Planning to do paint fix and opticoat, so willing to let it go
- #9 is actually remains of glue not scratch
Anyhow... what would you suggest are important ones I need to really address?
Also, when the manager calls me tomorrow, should I .... (1) accept whatever they can fix (2) demand all to be fixed OR (3) refuse delivery for new VIN? I'm not thinking of cancelling the sale yet.
Still excited about the car but trying to get it right from the start...
Thanks in advance for your thoughts and suggestions
GBDC