I have been looking for something similar to this, but have heard terrible things about RPM and their customer service.. Their reviews are pushing me away, as I am not going to wait months for this to arrive.
I actually ordered and installed this product from RPM. Some observations to share with everyone.
1. Order placed on August 11. Item arrived on Sept 7. So, about 4 weeks.
2. The replacement dash was well packed/protected for shipment.
3. After thoroughly inspecting the product on my work table, I found the quality/finish/look of the carbon fiber and entire replacement dash to be pretty much perfect. I’m ultra OCD about the fine details & fitment. So, I would probably reject something that is acceptable to 95% of the population. In fact, when I placed my order, I exchanged some text messages with Mark (the owner of RPM) to request they take a little more time and care when selecting and building my replacement dash, so everything looks perfect. RPM did not disappoint in the area.
4. Unfortunately, when I installed their replacement dash, the fitment was not good on my particular vehicle. Some areas just did not line-up/fit properly. Attached are a few photos showing fitment of my OEM wood dash versus the RPM one. I’m pretty good/handy with tinkering (taking things apart and putting the pieces back together properly). So, 100% positive I positioned & installed RPM’s dashboard correctly.
5. For whatever reason, this particular replacement dash simply did not fit my vehicle. It’s really too bad, because I absolutely loved the overall look of RPM’s carbon fiber dashboard. I just couldn’t live with the less than perfect final fitment.
6. I exchanged some emails with RPM customer service and we both decided it would be best for me to simply return the product for a full refund (because if they built/shipped me another dash, that second dash would likely have the same fitment issues as this first one). So, I used their supplied prepaid return label and shipped the item back to RPM.
7. No major complaints about RPM’s customer service. They were fairy responsive (took two days to get back to me when I initially contacted them to advise of a fitment problem). However, I do wish they would have someone to answer phones for voice calls. Sometimes, things are a bit too complicated to explain by email or text. So, a voice call would make things so much easier in those situations.
8. Too bad no other retailer/seller offers a full carbon fiber replacement dash like RPM. Moving forward, I have ordered a small roll of the 3M 2080 carbon fiber vinyl and will do a custom cut/wrap/install on my wood dash.