Hi, it's my first time ordering a Tesla but this first time experience has been strange to me as there seems to be near zero communitation from Tesla except the Thanks for ordering email.
On 6/1, I found my VIN on the source page
On 6/2, my account page has updated and shown the VIN. Then later I received a text asking me to schedule a time to pickup, but the link says "There are no appointments available", I tried a few more times later that day but still no luck.
On 6/3, I recieved another text saying a delivery appointment has been tentatively scheduled for 6/10, my account page also updated the delivery time and location.
That's all I got from tesla, since the text says it's tentatively scheduled, I'm trying to get a confirmation so I can take a day off on the pickup date. I've been trying to call Tesla at 1712 Powell Street, but they never pickup the phone...
So I'm wondering do they contact their customers before the scheduled date? like a confirmation or something?
Also, I'm using Tesla financing option, got Scotiabank approved terms showing up on my account, but next step still show they are drafting up my contract, is it normal they take this long to get the contract?
Thanks.
On 6/1, I found my VIN on the source page
On 6/2, my account page has updated and shown the VIN. Then later I received a text asking me to schedule a time to pickup, but the link says "There are no appointments available", I tried a few more times later that day but still no luck.
On 6/3, I recieved another text saying a delivery appointment has been tentatively scheduled for 6/10, my account page also updated the delivery time and location.
That's all I got from tesla, since the text says it's tentatively scheduled, I'm trying to get a confirmation so I can take a day off on the pickup date. I've been trying to call Tesla at 1712 Powell Street, but they never pickup the phone...
So I'm wondering do they contact their customers before the scheduled date? like a confirmation or something?
Also, I'm using Tesla financing option, got Scotiabank approved terms showing up on my account, but next step still show they are drafting up my contract, is it normal they take this long to get the contract?
Thanks.