ibdb
Any excuse for a road trip
I don't think it's hardware. I think that the way the 3 behaves when sleeping/waking up is different than the way the S behaves. I don't know why.
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Screen off
- Thread starter talkingevs
- Start date
bsilva
Member
The screen off problem has continued for me, a few times or more a day. I updated to 46.2 last night and the screen off problem has happened twice since.
bsilva
Member
I heard from my service advisor that this is a known problem and should be fixed in the next update.
Got an update from the diagnostic team. He ran some tests remotely and it appears that there’s currently a known issue around this for you in the current firmware version.
What this means for you is that this will be fixed in a software update currently targeted for later this month and no repairs or visit to the service center will be required. If after the next update to 2018.52.xxx doesn’t do the trick, let us know but everything we’re seeing is in line with that known boot issue.
What this means for you is that this will be fixed in a software update currently targeted for later this month and no repairs or visit to the service center will be required. If after the next update to 2018.52.xxx doesn’t do the trick, let us know but everything we’re seeing is in line with that known boot issue.
ibdb
Any excuse for a road trip
I hope that's the case. I updated to 2018.46.xxx a couple days ago and actually had more problems after wake up. One trip resulted in no sounds from the speakers for anything after starting up -- no turn signal sounds, and no radio audio of any type. It took a full reboot to fix that one.
ProphetM
Member
There's a tech who posts in our local Tesla Facebook group, who has also said that this issue (which he called 'slow to wake') was due to be fixed in the coming firmware 52. My car does it as well, I'm currently still at 42.2.
The audio not working issue happens to me whenever I press on the brake or start driving before the screen turns on while the boot delay occurs. Wait for the screen to turn on before pressing the brake and it works fine for me.
bsilva
Member
My service guy also called it "slow to wake" but to me it's not really "slow to wake" but rather a reboot that happens as if in response to a fault. The screen is blank initially, then 30 seconds or so later, the T comes up (isn't that a reboot?), then the screen comes on, and a minute (or up to 5 minutes) later, LTE kicks in.
I hope 52 fixes it, it's rather annoying.
bsilva
Member
I got the update, 2018.48, but the problem still exists. It happens a few times a day. Not every time I get in the car, but also not just once in a long while. I have let my service advisor know the problem wasn't fixed in 2018.48 by email but have not heard back yet.
bsilva
Member
I heard back from my service person. He said the fix didn't make the update but will be in the next update, 2018.52. I got an update this evening though, 2018.48.12.1. I wonder if the fix is in that update or not.
bsilva
Member
Welp, the bug still occurs in 2018.48.12.1. Hopefully it will be fixed in 2018.52.
BluestarE3
Active Member
Not surprising since Tesla previously said that it would be in 52. I've only had it happen once when I was still on 46.2, so will have to rely on you and others who have had this issue frequently to verify the fix for the rest of us when it comes. Please keep us updated. Thanks.
Last edited:
bsilva
Member
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