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SentryCam Not recording to SaveClips Folder

Discussion in 'Model 3: User Interface' started by mlkmade, Jan 2, 2020.

  1. mlkmade

    mlkmade Member

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    #1 mlkmade, Jan 2, 2020
    I just got to my car and noticed 32 alerts from SentryCam. My car looked fine so I was curious what got recorded. When checking my SSD, I noticed there was no clips in the SaveClips folder.

    I thought every time SentryCam got triggered it saved clips to the SavedClips folder. If I had 32 alerts, why do I have 0 clips?

    I have clips in RecentClips and SentryClips folder though...

    Am I not understanding how Sentry Cam works?
     
  2. Akikiki

    Akikiki A'-Lo-HA ! y'all

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    #2 Akikiki, Jan 2, 2020
  3. mlkmade

    mlkmade Member

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    #3 mlkmade, Jan 2, 2020
    Yea, no. Looking for an answer to my specific question.
     
    • Funny x 1
  4. whatthe2

    whatthe2 Active Member

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    #4 whatthe2, Jan 2, 2020
    SavedClips is when you push the dashcam icon. They should be saved in SenteyClips. Are you not seeing them there?
     
    • Like x 1
  5. RC2785

    RC2785 Member

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    #5 RC2785, Jan 2, 2020
    Sentry will save to SavedClips if the alarm gets triggered while in sentry mode. SentryClips are clips that were triggered by motion detection but didn't trigger the alarm i.e someone walking by your car.
     
    • Like x 1
  6. mlkmade

    mlkmade Member

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    #6 mlkmade, Jan 2, 2020
    Thats what I thought but I was reading threads from Sept post v10 update and people were saying Sentry triggers should be saved in the SavedClips folder.

    I think there is just a lot of misinformation out there on exactly what it's doing, and when. Thanks for clearing it up. I guess mine is working normal and was just thrown off by prior comments. Thanks for clearing it up!
     
  7. mlkmade

    mlkmade Member

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    #7 mlkmade, Jan 2, 2020
    This is what I'm confused about. When you get into your car and it says "x amount of alerts" are those caused by simple motion detection or they from alarm?
     
  8. RC2785

    RC2785 Member

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    #8 RC2785, Jan 2, 2020
    It's from motion. If the alarm got triggered you would receive a notification on your phone as well.
     
    • Like x 1
  9. mlkmade

    mlkmade Member

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    #9 mlkmade, Jan 2, 2020
    Thank you so much, I think this clears up a lot for me. Alert State (motion detection) vs Alarm State. Alert State doesn't save to SaveClips, Alarm State does save to SaveClips.

    :D
     
  10. Knightshade

    Knightshade Well-Known Member

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    #10 Knightshade, Jan 2, 2020
    There used to ONLY BE a saved folder that everything got saved in.

    The fact it now saves sentry clips and "regular" saved clips in different folders is a fairly recent change.
     
    • Like x 1
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