Jgr4630
Member
In December I wrote that you shouldn’t get too excited if you get a VIN because I had one and then it disappeared. Now I will tell you, even if you get a VIN and a two-hour delivery window on a particular day, don’t get excited then, either. My window was from 8-10 this morning. It’s now 10:30. No one called or texted. My SA isn’t answering her cell phone. The local deliver center isn’t answering their phone. This company sure has a lot of work to do regarding customer service and building a brand.