tl;dr One call for a car-diagnosed problem, and one call to fix something broken when the fixed the original problem.
Got in my car one morning and had a notice that the car had found a problem, the replacement part had been ordered and I needed to schedule an appointment to get it fixed. So I did what my car told me to do. BTW, I love that the car diagnosed the problem and ordered the replacement parts without me even knowing there was a problem. With other cars, I would have had to wait for problem to show up and be reproducible and then go to the dealer several times to get it fixed (yes, even with OBD they still can’t always pinpoint the problem).
So at 3679 miles I had the display cable replaced. In order to to that, they had to remove and put back in the glovebox.
A few weeks later, I noticed that the glovebox no longer opened. I could hear the latch working, but it wouldn’t open. So I scheduled, rescheduled and finally rescheduled again a service appointment to have a technician come to work to fix it (I live in one service center region and work in another).
When the tech came out, I took a break from work to talk to him and ended up watching him replace the glove box. Turns out, the glove box was not the problem because the new one didn’t work either. That’s when the tech figured out that you shouldn’t be hearing the latch at all. Turns out the front speaker wire and the glove box release wire have the same connector. So the sound I was hearing was the static being played with the glove box release was energized.
So at 4681 miles, I had the glove box replaced, even though it didn’t need to be.
These have been my only service calls in the 6 months/6855 miles that I’ve owned the car.
