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Smart Summon issues?

nilesborg

Member
Jul 8, 2021
60
108
San Francisco, CA
Is anyone else having smart summon issues since the last 2021.24.3 update? Mine worked before updating now the app constantly tries to connect to the car, shows my location, shows my cars location (backwards) then the app freezes. It works 2 times out of 10 now.
move deleted and reinstalled my app and no improvements.

I have never gotten smart summon to work...
 

everydaychris

Member
Feb 10, 2020
683
377
CA
Oh good to hear. I have 24.10 on the Y and 24.5 on the X. Both won't summon. I'll look forward to the .10 to do some testing.
They didn't fix it
Its like the cell service doesn't work with smart summon now as the accuracy of where the car is horrible and it still shows the constant warming up

3 firmware updates later and it's still not fixed lol...
 

Darmie

Super Member
Supporting Member
Jan 13, 2016
2,138
1,440
Clear Lake TX.
They didn't fix it
Its like the cell service doesn't work with smart summon now as the accuracy of where the car is horrible and it still shows the constant warming up

3 firmware updates later and it's still not fixed lol...
Well that suck$. I'm sure they'll have it fixed in two weeks. Right after we get FSD beta pushed to the fleet.
 

Darmie

Super Member
Supporting Member
Jan 13, 2016
2,138
1,440
Clear Lake TX.
I think the problem is the new app. I can smart summon with the Tessie app but not the official Tesla app.
Interesting. I'm somewhat in a dilemma with this app thing on my android phone. I located the new app apk and installed on the phone before it was available in the app store. Now that the app store has the official app available, each time I install, I get the old app. There is no option to update after the install to the new app.
 

blkswn

2020 M3 LR AWD
Sep 22, 2020
45
19
Los Angeles
I realized this weekend that if you summon the car forward or backward just a little bit and pause and give it a moment, it will allow for smart summon.
 

Darmie

Super Member
Supporting Member
Jan 13, 2016
2,138
1,440
Clear Lake TX.
I realized this weekend that if you summon the car forward or backward just a little bit and pause and give it a moment, it will allow for smart summon.
I'll give that a try. the phone is already on the same screen so it should be a easy transition.
can confirm:
1. Turn off sentry mode on cell phone
2. Smart summon will work finally
I like this idea and will be giving this a try. I miss summon.
 

ghawkjr

Member
Sep 1, 2019
31
23
Florida
I've had several different types of Smart Summon failures -- warming up, can't connect, button doesn't appear, and probably a couple of others. I'm going to try some of the suggestions above, but I'm confused as to the software versions. I'm seeing a lot of 2021.24.xx or 2021.25xx. I got 2021.32.10 about a week ago, and Smart Summon isn't working, despite the post that said 24.11 appeared to fix the problem. How could I have a version that's significantly newer than others, yet still have the same failures? I will check my settings to see if the problem lies there and will report any fixes.

Sig block shows my car -- 2018 Model S, FSD, etc.
 

RGloverii

Active Member
Jul 1, 2018
188
145
Lake Fenton, Michigan
Best I can tell, turning OFF both the Summon Standby *AND* Sentry Mode will allow Smart Summon to work.

It's still a bit glitchy, but it tends to get past the infinite "Warming Up" indicator.

That said, since it's still glitchy, I don't trust it like before. So I'm only using it very infrequently until I know it's properly fixed.
 

Nightshifter

Member
Feb 1, 2014
36
236
Vienna, AT
Picked up my M3P at Tesla from service. Asked my rep-agent, that since 2021.24.4 (end of August) Smart Summon does not park the car closer or under than 100 cm to my garage wall. Today I am on 2021.31.22. Still the same... Switched on off everything related to Smart Summon... Still not working.

He did not know about this "Summon mode misbehaviour" and asked the "software-specialist" in the Service Center and came back and said: "Tesla had to adapt Summon to follow new rules (in the EU) to protect pedestrians, not getting to close to them, so as it is now, it will stay til the rules change..."

(Since I am in the EU I tend to believe what he said... but in the US? hmmm...)
 
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