Smart Summon mode not connecting in UK

[gck303]

I have had my car (2017 Model S 90D) for a couple of years.

The smart summon has recently stopped working. I just cannot get any response from the car and it will not connect.

Has anyone else had this?

I contacted Tesla and they wanted £200 to come out and look at it. I let the appointment time out as I did not fancy the idea of paying £200 to then me told that an even large sum wouldbe required to get it working again.

 

[EVRider-FL]

I didn’t know Smart Summon has been working for anyone these days, but is the Tesla mobile app working as expected in all other respects? Did you recently install a phone OS update? Check the OS settings for the Tesla app and make sure it has access to your location while using the app.

 

[etigro]

In France, you need to have the fob detected via Bluetooth (per regulation introduced a few years ago). This might have made it to the UK ? Rendered the features pretty useless (the Smart and the basic Summon as well).

 

[gck303]

Hmmm. Yeah, the app is working otherwise. Nothing else wrong and no other issues. AP works fine.

I will check the fob and the spare. Tesla service did suggest a battery replacement, though the car has not flagged up the battery for replacement.

I will report back...