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Software Update download is stuck


Jul 2, 2016
Horsham, PA
Make sure the car has access to WiFi and has been configured to use it.
I put a WiFi access point in my garage to guarantee the car has good access.

If a USB stick has ever been configured to be "bootable" it must be removed so the car can't try to boot from it.
I have a USB stick in my car and it does not prevent receiving new software.
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