I received a call from someone at SolarCity/Tesla yesterday about my quote. I think this thread might have helped get their attention and escalation.
She said they could put in an additional system for my roof. As she got more information, she paused on my roof material--DaVinci resin artificial shake shingles. She wanted to check with engineering and call me back. After 30 minutes, she called back to say they couldn't install on a roof using these for fear of causing leaks.
I told her that others had bid it without issue. These shingles are the same shape and size of shake and don't leak or crack.
Once again, TOTAL FAIL Tesla. They just don't want my money. Unbelievable.