SMAlset
Well-Known Member
Yeah, I've spent too much time in corporate. My cynicism goes to 11.
Major pricing changes that result in broadcast messages to a ton of in-funnel leads/prospects doesn't happen because of a glitch. It's because some product lead brainstormed the idea; an ops person documented the to-do list; other SMEs assessed risks and opportunities in the plan; some finance person crunched the data in a spreadsheet; and the group decided.... yeah let's do it. And you know they were aware what this would mean to people in the sales funnel who had not yet paid.
I mean look at the emails people are getting. They bothered to retrieve the old contract amount, the new required amount, and sent it to people for acceptance. That's not a glitch (although it won't stop someone from blaming a glitch).
People can debate whether this was meant to be a deliberate email or not sent across all orders not already installed (didn't you or someone say that someone who already had their system installed got the same email? that makes me think there was a mistake made), and I expect the matter will be made clear later this week. However also being Tesla car owners, I can tell you that a number of us here who ordered, paid for and saw on our Account Page FSD was listed, one day saw the notation had disappeared. Caused a lot of commotion as people checked their account, saw it missing and reached out to Tesla about it. From what I understand they were in the process of doing database updates on orders and something got messed up and this info got wiped off some people's account page, mine included. Took them a bit to fix but they did. They never intended to drop the info from these accounts. So stuff happens by accident or whatever sometimes. So just saying.