supratachophobia
Active Member
I believe the cause of THIS incident was bad parts (factory parts failure, as this seemed to be a group failure). I later had another issue where they needed to adjust the parameters (limits) of harmonic interference. I'd call SolarEdge. They are very responsive and fixed it themselves that time when I told them every time I call Tesla it takes many weeks and I'd never had production up for more than a couple of months since install (more or less correct).
They can at least see what the issue is and verify if software or hardware.
Agreed, SolarEdge is way better than Tesla at the moment. Any idea why both of our experiences seem to involve Powerwall?