In my Model Y (2020), TuneIn streaming channels (such as CNN or Folk Alley) don't work normally, where "normal" is having a live stream continue playing in real-time after I leave and then re-enter the car, as one would expect with a car "radio". Instead, I get one of these wrong behaviors, at different times:
1) The control bar shows the "pause" symbol - which would normally indicate that it's playing - but there's no sound. I have to press it (or the left steering wheel button) TWICE to get sound, and then plays a snippet of old sound before suddenly jumping to real-time.
2) The control bar is grayed out for a long time (much longer than the usual sync time when switching channels), then suddenly starts playing. This happens even in a strong-signal area, so it's not due to poor data. If I display my favorites, and re-select the VERY SAME channel, it will start playing.
3) The control bar shows "play" and is grayed out, and I cannot do ANYTHING, including play, pause, or changing channels as if the system is frozen. After a minute or so, it unlocks and starts playing.
I have, of course, tried the two-button reset several times. I went to a local dealer and demonstrated the problem - behavior #2 occurred. We went to a Model 3 in the lot and played CNN from TuneIn, and after leaving and re-entering, behavior #1 occurred. The dealer rep said he thought the car was designed to "pause" when re-entering, requiring pressing play to resume. But when we played a local FM station, it worked as expected, resuming the live station the moment we re-entered.
Please tell me your experience: Are these known issues, normal behavior (however odd), or something amiss with my system?
1) The control bar shows the "pause" symbol - which would normally indicate that it's playing - but there's no sound. I have to press it (or the left steering wheel button) TWICE to get sound, and then plays a snippet of old sound before suddenly jumping to real-time.
2) The control bar is grayed out for a long time (much longer than the usual sync time when switching channels), then suddenly starts playing. This happens even in a strong-signal area, so it's not due to poor data. If I display my favorites, and re-select the VERY SAME channel, it will start playing.
3) The control bar shows "play" and is grayed out, and I cannot do ANYTHING, including play, pause, or changing channels as if the system is frozen. After a minute or so, it unlocks and starts playing.
I have, of course, tried the two-button reset several times. I went to a local dealer and demonstrated the problem - behavior #2 occurred. We went to a Model 3 in the lot and played CNN from TuneIn, and after leaving and re-entering, behavior #1 occurred. The dealer rep said he thought the car was designed to "pause" when re-entering, requiring pressing play to resume. But when we played a local FM station, it worked as expected, resuming the live station the moment we re-entered.
Please tell me your experience: Are these known issues, normal behavior (however odd), or something amiss with my system?