This was one of the slowest charges I had and there was no one there. Can find this location on my Tesla screen either. Do i need to update my maps? I drove 20 miles and it was 65F outside.
Tap the map to bring up the map controls, the click the lightning bolt icon to bring up the list of chargers. You should be able to select and navigate to any Supercharger, which will in turn heat the battery for fast charging speed. Without that, you will get very slow charging speeds in all but the warmest weather.