Supercharger - Newark, DE

[jrreno]

My Nav screen is showing it open. That is in my garage in Sarasota.

 

[Lanny]

11:00 AM on the East Coast.

 

[DFibRL8R]

Hmm, guess keeping the 4 original stalls in service would have been a good idea in hindsight.

 

[CHRGIT]

Tesla Customer Service said that Newark has been down since Wednesday morning. They have no estimate on when it will be back up. When asked for an alternative charging location, they suggested the two J-1772 charging stations at the Welcome Center by the truck parking area.

I'm surprised there isn't more chatter here about this temporary closure. It seems like a major disruption for anyone traveling I-95, especially going south.

The J1772's are 18KW. If you have dual chargers you should get over 50 miles per hour of charge. A lot better than running out.

 

[Lanny]

I just spoke to @delanman who was there at noon today and took this photo. No power to any of the stalls. No cones, signs or anything else to indicate that the station is closed or to inform drivers of alternative charging options.

 

[jaguar36]

I just spoke to @delanman who was there at noon today and took this photo. No power to any of the stalls. No cones, signs or anything else to indicate that the station is closed or to inform drivers of alternative charging options.

Shouldn't really matter that there aren't any signs, since it says on the 17". However the lack of workmen is disturbing. Did he (or can someone else) take a look if there is any activity going on at the transformer over by the starbucks?

 

[Lanny]

Only one of the High-Amp Level 2 stations at the Delaware Welcome Center is working and the Titanium Metallic Model S is using it now. The other unit by the truck has a damaged cable and is powered off. (photo by @delanman)

 

[CHRGIT]

Hmm. No outages reported on the Delmarva power web site

 

[andrewket]

I just spoke to @delanman who was there at noon today and took this photo. No power to any of the stalls. No cones, signs or anything else to indicate that the station is closed or to inform drivers of alternative charging options.

View attachment 182276

The pedestal closest to the camera looks skewed. Is this the lens in use or is it really that bent?

 

[Half Dollar Bill]

The pedestal closest to the camera looks skewed. Is this the lens in use or is it really that bent?

Reported in post 681. Guess was that someone with a bike rack backed into it.

 

[Lanny]

The pedestal closest to the camera looks skewed. Is this the lens in use or is it really that bent?

That stall is damaged from apparently being backed into. But I saw a photo of that damage which predates the current temporary closure.

Here's another closer look at it from @delanman

 

[andrewket]

Perhaps Tesla forgot to pay the bill, or they're having some dispute (demand charges?).

 

[Lanny]

Shouldn't really matter that there aren't any signs, since it says on the 17". However the lack of workmen is disturbing. Did he (or can someone else) take a look if there is any activity going on at the transformer over by the starbucks?

Nothing going on over by Starbucks. (photo by @delanman)

 

[Lanny]

Perhaps Tesla forgot to pay the bill, or they're having some dispute (demand charges?).

If so, solution = Solar City + Powerpack. ;-)

 

[PV_Dave]

Tesla says they are waiting on the local power company, who has not provided any indication as to when it'll be fixed. I think we need to figure out how to bug the power company and bombard them with calls until they provide an estimate.

 

[jrreno]

Reported in post 681. Guess was that someone with a bike rack backed into it.

I originally reported the damaged charger on 6/13 .We charged in the stall next to it with no issue that day.
There is no way a bike rack did that damage. That is a significant metal tube. My guess would be the bumper of a very large pickup.
I doubt the outage has anything to do with the damaged charge station. They could simply shut down one Supercharger which would shut down two stations.

 

[Lanny]

In November, 2014, the Harris Ranch Superchargers went down for days and Tesla responded remarkably well...

Remarkable Customer Service at Tesla Superchargers

 

[PV_Dave]

Fortunately, the temporary two-stall Supercharger in Bethesda wasn't as overcrowded as I expected. Busy, but not crazy. I hope this doesn't drag into the weekend, though!

 

[jrreno]

View attachment 182272
11:00 AM on the East Coast.

Lanny, Forgive my ignorance but what is this a screenshot of? Is it the small window that pops when you select the SC symbol in the Nav list?

 

[Lanny]

Lanny, Forgive my ignorance but what is this a screenshot of? Is it the small window that pops when you select the SC symbol in the Nav list?

Yes. Still shows closed as of an hour ago.