Sync Messages option keeps turning off

[NedH]

Software 2019.40.50.7.

Voice commands and text sending all works fine but every few days the Sync Message option feature gets turned off. When I turn it back on it works fine until it turns itself off again.

Anyone else have this problem?

 

[ChrisH]

Software 2019.40.50.7.

Voice commands and text sending all works fine but every few days the Sync Message option feature gets turned off. When I turn it back on it works fine until it turns itself off again.

Anyone else have this problem?

I noticed I wasn’t getting texts on screen after it was working. This must be why. Same software version.

 

[boaterva]

Did you save the profile? Or try to delete your profile and create a new one in case yours is corrupted? I’ve heard of this happening.

And be sure the setting is on on your profile and not only Easy Access if you are using that. Weird things do happen...

 

[Kennymb5384]

Same thing happened to me twice. Hasn’t happened since, but I noticed it when there were no favorites or messages option in the phone. Had to toggle it back on....

 

[Chisale]

Same here. Every few days it just turns off. Not changing profiles or anything, just notice that texts aren't reading any more and have to turn it back on. ???

 

[nightfly]

Yep, happened to me once so far; same version.

 

[ALSETJC]

Same

 

[hugh_jassol]

Happened to me too.

 

[Mrcarcrazy]

Software 2019.40.50.7.

Voice commands and text sending all works fine but every few days the Sync Message option feature gets turned off. When I turn it back on it works fine until it turns itself off again.

Anyone else have this problem?

Yep. I also have this issue

 

[Kooney]

Same here. It’s happened several times. I’ve delete the profile in both the car and the iPhone yet it still happens.

 

[stevek99]

same issue, noticed a few months back ... did anyone get this resolved?

 

[surfrasch]

happens to me all the time.....I figure (or hope?) it will get solved in a future update.

 

[Knightshade]

I've never had sync messages turn off- but some random (but fairly high) percent of the time if I use the car to reply to a text the car acts like it all went fine, but checking the phone the reply was never submitted or sent, it just vanished.

Usually INITIATING a text via car works fine- but replies are a crapshoot on if they actually go anywhere.

 

[Kennymb5384]

I thought it was fixed, but still doing it. Trying to see if there was something causing it like changing another setting and the profile saves, but havent found anything

 

[Ry3n]

I have had this happening for several months as well. Hoping that this last update or the next fixes that. I'm on 2020.20.17 since a day or 2 ago.

 

[jjrandorin]

I have had this happening for several months as well. Hoping that this last update or the next fixes that. I'm on 2020.20.17 since a day or 2 ago.

Still happens occasionally to me, and I am on 2020.24.6.4

I usually dont notice it until I try to send a text message using voice commands to my wife or something, and the car tells me to "connect to bluetooth".

I always forget to delete and re sync (re pair) the phone and the car, because turning it back on makes it work for a while until it happens again (noticed while i am driving, as I said).

I wonder if there is any correlation on type of phone, etc?

I have an iPhone 11 (company provided) with iOS 13.5.1

 

[calidreamz808]

This happens to me often, even today, and it doesn't matter what software version I have. I also noticed that it happens especially after a software update where i have to go back into the menu and turn it back on, though, it happens when I have not updated any software. Very annoying.

 

[UncertainTimes]

Reviving this thread. Just took delivery last week and noticed this.

 

[jjrandorin]

Reviving this thread. Just took delivery last week and noticed this.

I dont remember seeing it happen to me on my current firmware which is 28.6. That being said, I am driving a LOT less (like most are these days). I am only driving into the office every 6-10 days or so, when I have to do fix something by being physically there, vs using rdp or vnc etc to remote to something to work on it.

So, I dont know if my version has i fixed, or if I just havent driven enough for it to happen to me recently. It was really random.

 

[Emcp422]

My car started doing it after last update, i fixed it by deleting the phone from the BT menu on the car, and then reconnecting