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Tap keycard to allow driving with bluetooth phone attached

We are new M3 owners and sorting out a series of "why doesn't this work"? I used to be able to get in the car w/ my phone and start the car. Now, I'm getting "tap keycard to allow driving" even with my iphone on bluetooth. Even after taking out the key, it still won't start. any thoughts?
thanks!
 

SDKoala

Model 3 LR RWD
Apr 11, 2018
870
981
San Diego
We are new M3 owners and sorting out a series of "why doesn't this work"? I used to be able to get in the car w/ my phone and start the car. Now, I'm getting "tap keycard to allow driving" even with my iphone on bluetooth. Even after taking out the key, it still won't start. any thoughts?
thanks!

There are many dedicated threads about the phone key issue. Start reading through one of them for help on troubleshooting your phone.

This is the first I've read of a key card not working, which would not be a Bluetooth issue at all. Are you sure you are tapping the card on the right place? I wasn't paying attention close attention to my delivery specialist when he used the card to pair my phone, so when I went to use the key card, I didn't know exactly where to tap (even with the animation on the screen). The card reader is behind the cup holders underneath the forward edge of the arm rest. Try both of your keys and if one doesn't work, let Tesla know so they can program a new one for you.
 
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