Hello,
First post on TMC...
Waiting for delivery of a Model Y, just got a Tech. issue email alerting me to a “pckg lable partly ripped along with [my] location data” … It appears they have only my name and email, but not my address, and so they are unable to complete delivery of the car to my home…
In the email, I am directed to link to a digital assistant for resolution…
Problem is, the link is broken… I replied saying the link is broken [404 error], but haven't heard back (8:20p PT) and now I’m wondering if it was an actual person who sent me the email, or if my reply will go unread…
Is there a way to reach a “digital assistant” or should I call my SA? …
First post on TMC...
Waiting for delivery of a Model Y, just got a Tech. issue email alerting me to a “pckg lable partly ripped along with [my] location data” … It appears they have only my name and email, but not my address, and so they are unable to complete delivery of the car to my home…
In the email, I am directed to link to a digital assistant for resolution…
Problem is, the link is broken… I replied saying the link is broken [404 error], but haven't heard back (8:20p PT) and now I’m wondering if it was an actual person who sent me the email, or if my reply will go unread…
Is there a way to reach a “digital assistant” or should I call my SA? …