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Tesla App not communicating with MY
- Thread starter 1plavs
- Start date
Things to try:
Turn off Bluetooth on your phone, wait a minute, then turn Bluetooth back on.
Close and restart the Tesla app
Reboot your phone
Perform a soft reboot of the Tesla vehicle
Log out of the Tesla app and log back in
Lastly, delete the Tesla app from your phone and reinstall the Tesla app
![angus[Y]oung](/tmc/data/avatars/l/141/141264.jpg?1620160343){kind=avatar}
angus[Y]oung
Active Member
@1plavs your mileage may vary but of @jcanoe's excellent list, I find that usually killing the app (on my Android phone: go to the multitasking apps list, long press on the Tesla app, pick App Info, then Force Stop) and re-opening it usually resolves it. If it doesn't, or if it happens again a little while later, a phone reboot does the trick.
A thing to try before this step is that you can select an app and clear cache data for it, and it will drop the information it has within that app. Then, you can log back in and try it. That may be pretty likely to work before having to uninstall and reinstall the app.
Last edited:
that_HMMWV_guy
Member
Did you ever resolve the issue? Just picked up my MY P today and it’s doing the same thing. I never had this issue when I bought my M3 last year.
It may just be an issue with Tesla's servers. I was just arrived home and while I was out I was unable to communicate with my 2020 Model Y using the Tesla app. This outage prevented me from using the remote Sentry mode camera monitoring feature. The issue currently seems to have been resolved.
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electrek.co
