Short Versions:
I ordered a M3LR with FSD and waited for six months.
Went on a week-long camping trip.
Returned to my cell phone to learn that while I was gone, they texted me to schedule delivery, and then canceled my order when I didn't respond after six days.
I asked if I could still get my car (I was willing to wait) my advisor said "It wouldn't be fair to make an exception", and that if I still wanted it, I'd have to place a new order that would cost $5k more than the order they cancelled. He ignored my multiple inquiries as to whether there was anyone I could appeal his decision to.
1. Am I right in feeling upset?
2. Does anyone know how/who I could appeal this to Tesla?
I ordered a M3LR with FSD and waited for six months.
Went on a week-long camping trip.
Returned to my cell phone to learn that while I was gone, they texted me to schedule delivery, and then canceled my order when I didn't respond after six days.
I asked if I could still get my car (I was willing to wait) my advisor said "It wouldn't be fair to make an exception", and that if I still wanted it, I'd have to place a new order that would cost $5k more than the order they cancelled. He ignored my multiple inquiries as to whether there was anyone I could appeal his decision to.
1. Am I right in feeling upset?
2. Does anyone know how/who I could appeal this to Tesla?