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tesla Model S 3000 km sold with a repaired tire on the right without warning me

Discussion in 'Model S: Driving Dynamics' started by Dompri, Aug 10, 2018.

  1. Dompri

    Dompri New Member

    Aug 10, 2018
    Dear friends,
    Here is the letter I sent to Tesla Motors following the following mishap:
    What do you think ?


    Following your letter of July 20 I allow me to resume the chronology of the facts.

    I am very surprised to learn that one of the tires on my vehicle has already been damaged and repaired by you without to be informed.
    If I had been warned at the time of the purchase of my vehicle which had 3000 KM I would certainly have asked you in all logical to change this tire.
    I would like to remind you that when I got on the phone you told me that when this happens to garage Ghent we do not repair it changes automatically.

    I am unhappy on the one hand, because I left early July on holiday very confident and the return of my stay on the last 400 km, I had only a problem with this tire that was deflating.
    I have tried to contact tesla several times, but to no avail.

    I had no choice but to stop at a garage and he told me he could not repair the
    tire because it had already been repaired later.

    On the other hand understand my disappointment because I feel like I have been abused.

    Buy a car of this price in a house of your presence and skimp on the exchange of a tire by hiding it athis future owner at risk a car accident on the highway since the repair has greatly weakened the tire that could burst (confirmed in writing by the mechanic) seems to me to be absolutely out of sync with the image
    serious that you give yourself.

    At my next interview will you install used brake pads without telling me?

    I am all the more bitter since your answer because you tell me clearly that you can not in any way intervene
    because I already ordered two new tires.

    How do you heck that I react otherwise by directly ordering two new tires (with the wear I'm obliged to change the contralateral tire) and if I acted so quickly it is essential for me to
    recover my car as quickly as possible for my work.

    I never thought you would blame me for the fact that the tires were changed outside your establishment.

    You made me take risks as well as my family that you minimize while me since the beginning of the acquisition of the Tesla I am your directives to the letter concerning the safety and in particular the use of the auto pilot
    and I was completely unaware of the risks that you made me incur because of this defective tire and I find this is inadmissible. In addition to my embarrassment of being blocked you do not even want to intervene in the purchase of two new tires.

    I hope you will read my request with the greatest attention hoping for a positive answer as it would be a pity
    to send this mail to the parent company in Europe and the United States.

    Thank you, sir, for expressing my best feelings.

    Dr. Private
  2. P85_DA

    P85_DA Supporting Member

    Apr 25, 2015
    Is this CPO or inventory car ?
  3. Dompri

    Dompri New Member

    Aug 10, 2018
    Demonstration car tesla uses to test cars to people who want it
  4. Tam

    Tam Well-Known Member

    Nov 25, 2012
    Visalia, CA
    This does not sound like a brand new car. It has been driven for a few thousand kilometers already.

    Does the contract that you signed require Tesla to disclose all the repairs prior to the sale of a car that has been used?
  5. scottycs

    scottycs Member

    Jun 19, 2017
    Charlotte, NC
    bought a used car with a repaired tire...what wrong? People repair tires all the time...
  6. AmpedRealtor

    AmpedRealtor Well-Known Member

    Jun 30, 2013
    Buckeye, AZ
    Is this real? ROTFL!
    • Like x 1

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