Tesla model Y service taking a long time to get parts!

[Mert Colak]

I own a Tesla.My Tesla vehicle is at the authorized service and I will be kept waiting for 70 days for parts supply.Tesla will not give me a replacement car during this period.The legal repair period is 45 business days.Tesla, please don't victimize me.Please fulfill your legal responsibilities.

 

[El joe]

This has potential Lemon Law written all over it.

 

[Mert Colak]

I dont understand.

 

[karkrazy]

This has potential Lemon Law written all over it.

OP’s profile states they are from turkey

 

[karkrazy]

I dont understand.

You will need to check your own country’s consumer laws to see what remedies are available to you.

This site (TMC) is not affiliated with Tesla in any way; this is an enthusiast’s forum. that means, no one officially from Tesla is going to hear or know what you’re going through from here.

Hope you get your car back soon, and good luck

 

[Yelobird]

Yeah, without a story there is no valid way to even advise. Could be a major accident or other. Don’t even know the age of the car. Just a first time post bark.

 

[zoomer0056]

I own a Tesla.My Tesla vehicle is at the authorized service and I will be kept waiting for 70 days for parts supply.Tesla will not give me a replacement car during this period.The legal repair period is 45 business days.Tesla, please don't victimize me.Please fulfill your legal responsibilities.

No details ... none, nada. Gotta be a FUD sucker post to see what responses come out of the dark. This type of post belongs on Reddit.

 

[Mert Colak]

You will need to check your own country’s consumer laws to see what remedies are available to you.

This site (TMC) is not affiliated with Tesla in any way; this is an enthusiast’s forum. that means, no one officially from Tesla is going to hear or know what you’re going through from here.

Hope you get your car back soon, and good luck

I know,There are issues that people who will buy a Tesla need to worry about service.

 

[Mert Colak]

Tesla communicates with me in a way that is far from its corporate identity.Tesla tells me that there are problems with the supply process.What does this issue have to do with me?A corporate company cares about customer satisfaction in cases where the problem arises from itself.How easy is it to disappoint a customer?

 

[el-guapin]

a car accident!!!.. Makes more sense on parts not been available in that part of the world.

 

[karkrazy]

Tesla communicates with me in a way that is far from its corporate identity.Tesla tells me that there are problems with the supply process.What does this issue have to do with me?A corporate company cares about customer satisfaction in cases where the problem arises from itself.How easy is it to disappoint a customer?


View attachment 1050922

You’re right - you should escalate this as much as you can. Elon is also on X; you should give that a shot.

Keep us informed on how it goes. Good luck!!

 

[Yelobird]

a car accident!!!.. Makes more sense on parts not been available in that part of the world.

Agreed. And expecting any OEM to give a loaner on an accident is rather far fetched.