If you complain enough for a company to not want and sell you a $100k car, you were probably never going to be happy with it to begin with. Don't know if that story is true but hopefully that friend can wait until things smooth out with cars being delivered and try again if they want.
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River Leung
Member
I am not able to prove it. But I tend to believe it as there is no point that my friend would need to make up the story. Nevertheless, I agree with DITB that no bad communication, cs services or arrogance will stop me from getting the great car.
River Leung
Member
Is this the VIN: 5YJSB3H17EFP4....? What does it mean?[/QUOTE]
yes! the last five digits should be the production sequence number, mine is 46042. thanks!
yes! the last five digits should be the production sequence number, mine is 46042. thanks!
Decoding Tesla Model S VINs
However, that is an old thread and the first post is not updated with the RHD specific coding like the 5th and 6th digits.
lx3h
Charged.hk's Director of Education
Just tracking back things, DITB, you are an excellent spy, Tom Cruise-like! Though I would like to see a real zoomed-in of the red and white thing you were talking about.
Also, I think your photos should go under markwj's new thread or the latest news thread. I was trying to find your photo just now and it took me a long time just to find it under "Tesla Motors HK - lack of communication?"
River Leung, I'd be very shocked if your friend's story is true! Though I'd take most online stories with a grain of salt, then again, there is no reason to make up such a story unless you work for one of their competitors... I've interacted with a broad range of Tesla employees incl junior and senior staff over the past few years. Lack of regular communication and organization which are reflective of a start up company, yes! But they are certainly not the type that can't take a complain in stride and they are a good bunch.
I'd turn down an order such as if someone orders a pink rolls royce so to speak, but not for complaining too much. I think in this case the complain is probably warranted, but would it be the trigger for an order cancellation, guess there could be another side to the story.
Though I gave up either complaining or demand a precise delivery date as far as 1 year ago!
I'd turn down an order such as if someone orders a pink rolls royce so to speak, but not for complaining too much. I think in this case the complain is probably warranted, but would it be the trigger for an order cancellation, guess there could be another side to the story.
Though I gave up either complaining or demand a precise delivery date as far as 1 year ago!
I am mainly concerned about potential customers lost, and a bad image for Tesla Motors - for an issue which is so easy to fix.
Why isn't there a mailing list for all reservation holders - with a monthly-ish newsletter, of course, not revealing any company secrets? Or something on the HK website, "news" section which is really relevant for Hong Kong, and for customers here. It's great to read about gigafactories, supercharger development and defamation of silly New York Times "journalists", yet some true local news and "official" updates would be highly appreciated.
I am not cancelling my order because of the lack of information. TM HK is the only way I can get a Tesla Model S in Hong Kong, so whatever they offer, I will accept it. The average Joe who doesn't care much about "the cause" however, he might be scared away from Tesla - that is the whole point here.
Tesla can sell cars to enthusiast today, and possibly also through 2015 - yet there will be a day where they will have to advertise and care about their image, PR, communication and so on - more than they do today.
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