N5329K
Active Member
While Tesla stores are really nice places to hang out compared to the typical auto dealership, having to make an appointment, get the car there, have it fixed, go back and see if it's really fixed, then, if it is, take it back home is an evolution most owners would just as soon skip.
The frequency of those unplanned maintenance trips, not just the seriousness of the fix, is a big factor in how we rate our cars for reliability.
My local Toyota dealership is a place just this side of purgatory. Or maybe the far side. I hate it. The sales force is especially inexperienced with the value of truth. Good thing I have had exactly one non-scheduled visit to their repair shop in 13 years and 248,000 driving miles split between a Gen 1 Prius (inverter cooling pump failed at 196,000 miles), and a Prius V (no unscheduled visits).
My experience meshes with Consumer Reports awarding Toyota #1 for reliability.
Now, Tesla is not Toyota. Nobody is. But they are going to have to seriously up their game (which they have shown they can do with the Model S) or pay a terrible price. I'd love to see the Model 3 buoy TM up into the top five.
Robin
The frequency of those unplanned maintenance trips, not just the seriousness of the fix, is a big factor in how we rate our cars for reliability.
My local Toyota dealership is a place just this side of purgatory. Or maybe the far side. I hate it. The sales force is especially inexperienced with the value of truth. Good thing I have had exactly one non-scheduled visit to their repair shop in 13 years and 248,000 driving miles split between a Gen 1 Prius (inverter cooling pump failed at 196,000 miles), and a Prius V (no unscheduled visits).
My experience meshes with Consumer Reports awarding Toyota #1 for reliability.
Now, Tesla is not Toyota. Nobody is. But they are going to have to seriously up their game (which they have shown they can do with the Model S) or pay a terrible price. I'd love to see the Model 3 buoy TM up into the top five.
Robin