I have a three week old, new S. It was delivered with the FM radio not working (I guess there is no check list Tesla does before delivering a car). Finally I have an appointment on Tuesday to have service look at it, i received a text letting me know I would not be receiving a loaner car! Is this what Tesla considered good customer service on a luxury car? If this is normal I know I’ll go back to Mercedes as soon as it’s on the Tesla charging network. Do others out there feel the same way. I have a 96 Targa that I bought in 96 new from the local dealer and when I take in for service they still provide a free loaner car.