Tesla Website - Chat/No Chat

[floridaisflat]

Have you noticed on Tesla's website, once you log in the chat icon goes away?

 

[karbomusic]

It should show up bottom-right if you go to tesla.com then click on "Model 3". I tested before and after logging in.

 

[Blue2018]

Pop-up blocker?

 

[floridaisflat]

It should show up bottom-right if you go to tesla.com then click on "Model 3". I tested before and after logging in.

I may have spoken too soon. I was searching for the chat icon (lower right corner) while logged in. No matter what page I went to it would not show up. Later I noticed after clearing the browser cache and heading back to tesla.com, this time unauthenticated, the chat button showed up almost immediately. So I made a snap judgement, something I hate when people do .

I do want to point out I eventually did chat with an associate and the support I received was excellent.