Glamisduner
Active Member
anyone been rescheduled yet? I'm hoping to have something by the end of October, $100 does not even fill up the truck im driving!
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
anyone been rescheduled yet? I'm hoping to have something by the end of October, $100 does not even fill up the truck im driving!
They said prepayment was required for the home delivery they had scheduled for me. That is their policy.
It's not my fault they canceled home delivery and gave my car to someone else after I paid.
My question, which has not been answered by anyone, is what happens next? Do they just keep assigning new delivery dates on the hope one shows up? Do they reserve one at the factory with my name on it and we follow it through to delivery (old method)? Everyone seems to be at a loss to answer that. I fully expect to be given another delivery date for late next week hoping one shows up in the mean time.
Just wanted to check in to say I took delivery of a P3D+ two days ago!
I got “the text,” and decided to call around the next morning after not hearing back.
By a stroke of sheer luck, I called my local DC and actually got through. They looked up my record and said “oh, it says here you’d be willing to upgrade from an AWD configuration. Is that true?” I said it was. They then listed out the available P3D inventory that had arrived on the truck the night before and let me choose. I scheduled delivery for 3 hours later.
The delivery process sucked, and the rep scratched up my center console while installing the charging ports for my phone.
But it all faded away when it came to experiencing the pure joy of this car.
It will be the most fun thing you ever own, and it’s worth every extra second of waiting. Hang in there.
Congrats! What color did you get?
Emailed that info to my ISA, who eventually told me that I could still take delivery the next day if I was willing to upgrade to 19" wheels for another $1500. I declined. Mildly regretting that decision just because the wait is excruciating, but I want all the range I can get.
Nope - no answers since. Got a call this morning that a car may be available for tonight (not sure how true that is), but I have told them I am travelling 28-30 - can't do much about it. Hoping for next week.Did they answer you? I’m about to hit the head and it’s just been radio silence. Feels like when a girl texts you and you get too excited and text her back 3 times right away and now she thinks you’re desperate so she’s lost interest. Don’t friendzone me Tesla!
Your car exists, but prob got reassigned to someone else. That's why your VIN disappeared. Now, they need to try to match your config to an unassigned VIN. I have a feeling that behind the scenes, it's just a free-for-all with the inside advisers changing up assignments to satisfy whoever's complaining the most. The same thing happened to me, but I have no energy left to even fight them on it.3/31/2016 - Reserved (stood in line at Tesla in Palo Alto on day 1)
6/27/2018 - Configured
9/6/2018 - Scheduled 9/19 delivery in Pittsburgh
9/18/2018 - Tesla cancels and reschedules delivery for 9/28.
9/24/2018 (approximately) - VIN appears on website
9/28/2018 - Tesla calls 90 minutes before delivery to cancel again. The car is apparently en route but not yet on their lot, and the person at Tesla Pittsburgh that I talked to claimed that it's scheduled to arrive on Sunday night. No VIN on the site any more, which does not bode well. They suggested I wait until Monday to even try to reschedule which makes me think that something's fishy here -- if my car exists, and is on a truck that will arrive Sunday night, why not schedule now?
This is a travesty. I started this process a fairly big Tesla booster but they've burned though most of my remaining goodwill.
I was reviewing the T&Cs on my MVPA that Tesla failed to honor.
The T&C's are written with no buyer rights called out beyond the option to arbitrate. I find that unacceptable when we're talking about a financial transaction.
Here's The verbiage calling on Cancellation and loss of payment etc.
"Cancellation; Default. We incur significant costs in managing your order, and locating and coordinating delivery logistics for your Vehicle. We may also incur significant costs for remarketing and reselling the Vehicle, including additional coordination, logistics and transport costs. If you cancel or default in
this Agreement, you will not be refunded your Order Payment as it has already been earned by us in taking and processing your order. You acknowledge that the Order Payment amount is a fair and reasonable estimate of the actual damages that we have incurred or may incur as a result of
your breach of this Agreement, damages that are otherwise impracticable or extremely difficult to determine. When you take delivery of the vehicle we will provide a credit to the final purchase price of your Vehicle equivalent to the amount of the Order Payment you paid. This Order Payment and this
Agreement are not made or entered into in anticipation of or pending any conditional sale contract."
A couple thoughts...
- Tesla obviously recognizes the significant costs of a cancellation. In my case, that would be $3500 I would be out if I cancelled. This supports compensation be position for the buyer. I think you should press this point if you were cancelled.
- Sounds like my order payment is a fair and reasonable estimate of damages to the buyer when they fail to deliver.
- Those "significant costs incurred to cancel" must really be taking away from the bottom line for Q3.
- I would be very curious to find out what the arbitration process looks like.
Let's see what Attorney Generals in different states have to say when the dust settles. Tesla isn't exactly a "friendly" in the dealership world and I'm sure many are looking to validate that they have no business transacting cars in this way. The big one is taking the full balance and failing to deliver in a "reasonable time", whatever that is.