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The Tesla App is taking longer to connect to my car

Discussion in 'Model S' started by Pruitt, May 13, 2016.

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  1. Rockster

    Rockster Active Member

    Joined:
    Oct 22, 2013
    Messages:
    2,256
    Location:
    McKinney, TX
    It's back....

    In recent days I've stared at "Waking Car... To connect faster, select ALWAYS CONNECTED blah blah blah" and have been unable to connect far more commonly.

    I know the "Waking Car" screen is a preset message, but I want to yell at my phone "IT IS SET TO ALWAYS CONNECTED!"
     
  2. MDMGSO47

    MDMGSO47 Member

    Joined:
    Apr 18, 2016
    Messages:
    420
    Location:
    Greensboro, NC USA
    Remote S app is much faster and has far more features.
     
    • Like x 1
  3. MBCottage

    MBCottage Member

    Joined:
    Jun 20, 2016
    Messages:
    20
    Location:
    TX
    Yesterday Nov 10th 2016. Had a Ranger appointment at my home. Had several problems to address. (Summon, parking assist and sensors were the biggies) Then app would not connect (iPhone 6) Ranger had a Samsung tried it on his phone. Nope, Tesla tech said to remove all devices, remove apps, reset password and to try it from my iPad. Nope! Ranger left- None of the items were showing FAIL on diagnostics.. But he verified FAILS on actual operational test and 2 test drives.
    Called tech support again last night as my car would not lock. App still wasn't working so felt it unsafe to use my car. At 7:21 this morning my car magically connected to the app??
     
  4. MDMGSO47

    MDMGSO47 Member

    Joined:
    Apr 18, 2016
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    420
    Location:
    Greensboro, NC USA

    Get the Remote S App. It has more features, works far faster and has less bugs.
     
  5. MBCottage

    MBCottage Member

    Joined:
    Jun 20, 2016
    Messages:
    20
    Location:
    TX
    11/25 App and remote features working perfectly since last post. Tesla Tech Support says they had a problem on their side. Apparently the Tesla Ranger was not kept in the loop! Not impresssed with the Ranger Service.
     
  6. MDMGSO47

    MDMGSO47 Member

    Joined:
    Apr 18, 2016
    Messages:
    420
    Location:
    Greensboro, NC USA
    You understand that the Remote S app is a different app than the Tesla App?
     

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