The Tesla website now has a dedicated section just for Model S owners. Seems to have just started a few moments ago. Same categories as the Roadster section. No posts yet.
LOL. It was a weird thing to promise if they weren't going to deliver it. It's not like anyone put down $5k (or $40k for the Sig Series) because they were going to get a number in mid-May. So why disappoint people who are going to have to be very patient anyway by over-promising and under-delivering?Did you assume they meant mid May of 2009? Silly camper see what happens when you assume ..... LOL
I just got my e-mail today saying payment received...etc. It said that things were delayed a bit and should be 1-2 weeks for sequencing and website access.
It would have been nice if they had sent that notice to other people that put their deposit down (at least I haven't received any updates).
I certainly understand that the date of delivery is very much up in the air.
But when you give people a date and it is for nothing more than your spot in line (which should be relatively simple regardless of the number of deposits) and give NO update when the entire month of May has passed.
Well... I take that as a bad sign.
When a customer is dealing with a company via internet only, communication is critical. No communication is very bad, lack of communication by a state time is much worse.
I agree with all that. Not sure how bad of a sign I take it, for the moment I'll just look at is as a sign of bad communication.
But it's pretty inexcusable to not provide some sort of e-mail update. If nothing else just say...
"Due to the recent merger and high volume of incoming orders we are not yet ready to provide exact details as to order numbers. We hope to finalize that soon but wanted to keep you abreast of the delay. Thank you for you patience."
One HS grad should be able to type that out and send a mass e-mail in about 2 minutes, it took me about 1 minute to do this whole post.
Greetings from Tesla Motors! This is a quick update on the status of our insider web page and on your forthcoming Model S sequence numbers. Our Owners’ Area of the web site is undergoing development for the addition of Model S customers, therefore we will be sending out your login and sequence position in the next two weeks.
More news here is that Daimler has announced a 10% investment in our company. We at Tesla are thrilled about the potentials of this collaboration, and believe it to be a huge vote of confidence in our cutting edge drivetrain technology. We will benefit from Daimler’s extensive experience to deliver an expertly designed, beautiful, high quality vehicle!
We look forward to getting you your number and owner’s area access soon.