Regular readers will know my S got trailered in on Monday with collapsed suspension.
I received an email message today sent at 4.08pm telling me I have an appointment for a service visit today at 4.15 and a second message at 4.09 to remind me of that.
A simple 'sorry we've been busy but it's in the shop now' would have done
The app tells me is has been 'prepared', 'cost estimated' and is 'in service'. It also tells me that it's down to less than 20% charge and no-one has plugged it in.
In reality none of it matters 'cos I've got an identical S rental - except for the continued amazement that a company that depends on using computers makes such a pig's ear of it - which probably explains the amount of bug fix updates and poor automation.
I received an email message today sent at 4.08pm telling me I have an appointment for a service visit today at 4.15 and a second message at 4.09 to remind me of that.
A simple 'sorry we've been busy but it's in the shop now' would have done
The app tells me is has been 'prepared', 'cost estimated' and is 'in service'. It also tells me that it's down to less than 20% charge and no-one has plugged it in.
In reality none of it matters 'cos I've got an identical S rental - except for the continued amazement that a company that depends on using computers makes such a pig's ear of it - which probably explains the amount of bug fix updates and poor automation.