For the second time since I bought replacement Conti-Silents from Tire Rack, in February, I hit something and cut the sidewall. Their prices were very competitive, the tires are almost always in stock, arrive in 2 days, and most importantly they include free road hazard insurance. A simple phone call or email, followed by sending pictures of the damaged tire, resulted in almost immediate approval for me to order a replacement tire. They send the reimbursement check very quickly, and my only out-of-pocket cost was the mounting and balancing. I very highly recommend them.