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Trip Attempted and Aborted

Discussion in 'Model S: Battery & Charging' started by FlyYellow, Aug 2, 2013.

  1. FlyYellow

    FlyYellow Member

    Joined:
    Dec 22, 2012
    Messages:
    102
    Location:
    SF Bay Area
    Sigh - my wife was driving the Model S to LA (from SF Bay Area). Made it to Harris Ranch. Plugged in to supercharger and it didn't charge. First time every plugging in to a supercharger. Called Tesla and after 3 hours+ of remote diagnostics and trying several chargers they determined it was a physical problem. The car was able to accept a regular charge, just not a super charge. Needless to say she had enough range to get to Hertz and Tesla came an picked up the car and towed it back to Fremont. Note to self: Try supercharging before you really need it!
     
  2. CalDreamin

    CalDreamin Member

    Joined:
    Jun 12, 2013
    Messages:
    438
    Location:
    SF Bay Area, CA
    I'm sorry that happened to your wife.

    We are also in the SF Bay Area, and picked up our MS on June 28. On July 4 we drove to the Gilroy SC just to test the SC capability. We left home with enough charge to do the round trip even if the SC didn't work. It worked fine, and we charged just long enough to grab some drinks at the In n Out before heading back home.

    We have a HPWC installed in our garage, so I tested the UMC using our 240V dryer circuit to make sure it works too.
     
  3. HHHH

    HHHH Member

    Joined:
    Jun 11, 2013
    Messages:
    703
    Location:
    Henderson, NV
    That sucks that your trip didn't work out. I just had my HPWC installed a week before the car arrived on 7/29 and tried to charge it for the first time 7/30, it didn't work. I called my electrician the next day 7/31, he came by and looked at it and saw perhaps some minor tweaks he could've made, but nevertheless it didn't work, and for some time the cable even got stuck in the charge port. Tesla and my electrician came to the HPWC and replaced it, it works now as of 8/1. Really great service, and hopefully I won't have any more issues.
     
  4. ChriZ

    ChriZ Member

    Joined:
    Jun 7, 2013
    Messages:
    149
    Location:
    United States
    I had the same problem first time going to Harris Ranch but luckily for me it was a software issue and it was fixed in 10mins. Sorry to hear that happened for you and they couldn't resolve it. Try to get them to comp you something :)
     
  5. NigelM

    NigelM Recovering Member

    Joined:
    Apr 3, 2011
    Messages:
    13,257
    Location:
    Sarasota, FL
    Road trip tip: in 2.5 years I've never needed my UMC, but every long trip I take I have a UMC in the trunk. That goes for Roadster and Model S.
     
  6. CalDreamin

    CalDreamin Member

    Joined:
    Jun 12, 2013
    Messages:
    438
    Location:
    SF Bay Area, CA
    I used the UMC on the first road trip I took, to charge at an RV Park's NEMA 14-50. Do you only use J1772 and superchargers when you take Model S road trips?
     
  7. darthvdr

    darthvdr Member

    Joined:
    Jul 13, 2013
    Messages:
    310
    Location:
    los gatos, ca
    Thank you for the report. I have not tried Supercharging yet, so I think it would be a good idea to do it before making any road trips. I love this forum
     
  8. Jessica Sideways

    Joined:
    Aug 4, 2013
    Messages:
    6
    Location:
    Boulder, CO
    And this, my friends, is why we need to have a much more dense supercharger network. This way, it is easier to road trip in case one of the superchargers is faulty.
     

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