Unable to Set Glovebox Pin

[WhiteOnWhiteMY]

So this is odd; when I set a glovebox pin, it opens the prompt per usual. When I entered the desired pin, it sat for about a second, cleared the entry field, and kept the set glovebox pin prompt up. It never actually commits the pin I am requesting to commit. Does anyone know why this may be the case? I've noticed it since the first day I had it, but I can't figure out why this may be happening. I figured it was just a bug with the factory-backdated software, but it still has been an issue. Pin to Drive works fine and always has! Currently running: 2022.40.4.1

I searched for this bug but couldn't find anything.

 

[BitJam]

Did you try a non-obvious PIN? It won't let you use a trivial/obvious PIN.

 

[WhiteOnWhiteMY]

Did you try a non-obvious PIN? It won't let you use a trivial/obvious PIN.

Yes, I have put my normal pin in, but obviously not gonna upload that.

 

[BitJam]

Yes, I have put my normal pin in, but obviously not gonna upload that.

That's strange. I went out to my car and tried it before posting. Obvious PINs didn't work but my normal PIN was fine. BTW: you could have shown a non-obvious PIN that was not the one you want to use. There are plenty of PINs.

 

[WhiteOnWhiteMY]

That's strange. I went out to my car and tried it before posting. Obvious PINs didn't work but my normal PIN was fine. BTW: you could have shown a non-obvious PIN that was not the one you want to use. There are plenty of PINs.

Yeah it is, I hadn’t think that I needed to since my standard pin wasn’t working and doesn’t fall under easily guessable. Thanks for checking on yours! FWIW here are two pins that should fall under secure enough.

 

[BitJam]

You're right! I checked again. I can disable the PIN by entering my previous PIN but when I try to add a new PIN then only my previous PIN works. I should have tried a different one the first time around.

I tried the option to enter my Tesla email and password at the bottom but that failed to work. Perhaps because I added two factor authentication to my Tesla account.

 

[WhiteOnWhiteMY]

You're right! I checked again. I can disable the PIN by entering my previous PIN but when I try to add a new PIN then only my previous PIN works. I should have tried a different one the first time around.

I tried the option to enter my Tesla email and password at the bottom but that failed to work. Perhaps because I added two factor authentication to my Tesla account.

WORKING! Somehow a glovebox pin had been set on my account, no idea how as I’ve never had a Tesla before and never was able to set this feature. I logged into my account and it gave a different prompt when trying to set a glovebox pin. My assumption is somehow the data a pin was set was sent to the mothership, but no pin was actually set. Either way, very strange behavior and glad it’s fixed! Maybe on delivery a SA set a glovebox pin which had docs in it while they were waiting for me.

TLDR: Password reset may be the issue.

 

[empo]

sorry for reviving this thread but i have a strange issue. So i bought a used ms. I am unable to reset the pin to drive and glovebox pins to default . When i enter my email and password it says its incorrect, while i am sure it is correct since i used it to logon to the app. I have mfa enabled could that be the reason?

 

[WhiteOnWhiteMY]

sorry for reviving this thread but i have a strange issue. So i bought a used ms. I am unable to reset the pin to drive and glovebox pins to default . When i enter my email and password it says its incorrect, while i am sure it is correct since i used it to logon to the app. I have mfa enabled could that be the reason?

Is your Model S in your app? Did the previous owner transfer the Model S to you or remove the car from their account? You may need to reach out to Tesla as the old info seems to be stuck.

 

[empo]

Well....We changed details like mail/password on the account because we want to keep the lifetime supercharging. Everything works fine, only pin cannot be reset, even if i use the previous owner his details it wont work because the mail address/password has been changed.

I might reach out some day...maybe an update will also fix it automatically, it is not a big deal but would ne nice and safe if i can set a pin to start.

 

[empo]

Ok i was able to set the passwords again by entering my details. So i guess it needed some time to "sync"