Unable to turn off Climate

[sfkeydel]

I'm unable to turn off Climate. The On/Off button is always set to On; when I press it to turn it off, it causes the Climate screen to slide down and disappear. This seemed to arise after my screen reset unexpectedly several days ago. I've tried resetting the screen myself to resolve the issue, but it hasn't helped.

Anybody else experience this? If so, were you able to resolve?

 

[sfkeydel]

Just to be clear, I’m talking about the touchscreen, not the Tesla app.

 

[Tam]

I'm unable to turn off Climate...

How about doing a long touch?

 

[sfkeydel]

Hi Tam, I did try that, but no luck. I also tried pressing in the vicinity of the button, thinking there might be some sort of touchscreen calibration issue, but this didn’t work either.

Regardless, I appreciate your weighing in.

 

[mrau]

I believe if you "press and hold" the fan icon that is at the bottom of the screen it will turn off climate as well. Might try that.

 

[sfkeydel]

Hi mrau, I tried that just now, and unfortunately it didn't work for me. But thanks for the suggestion!

I've set up an appointment with the local Service Center.

 

[x t2m x]

When I touch the power button in the Climate screen, the screen drops but the fan motor actually turns OFF as well, ...most notable when parked in a quiet zone, no music, no traffic, etc. (It is actually OFF).

However, as soon as you touch the fan icon to raise the Climate screen, the fan immediately turns ON again.

That's what i experienced.

 

[sfkeydel]

Huh, interesting. I’ll give that a try.

Thanks!

 

[sfkeydel]

Hi x t2m x, I getting the same results that you're getting, which is great. Just out of curiosity, when you tap the on/off button in the Climate Control screen, does the screen stay visible with the button deselected, or does it also disappear like what I'm seeing?

Thanks

 

[x t2m x]

Hi x t2m x, I getting the same results that you're getting, which is great. Just out of curiosity, when you tap the on/off button in the Climate Control screen, does the screen stay visible with the button deselected, or does it also disappear like what I'm seeing?

Thanks

No, it drops immediately upon touching the power button.

 

[UngaBunga1989]

Have you tried rebooting the software by pressing and holding both steering wheel buttons? That often fixes software gremlins...

 

[Cycle11111]

Also do the hard reset by putting in park, pressing both scroll wheels while pressing the brake and waiting until screen re-awakens

 

[gaswalla]

sounds like your car isn't a believer in climate change.

just do a hard reset and it'll be all good

 

[sfkeydel]

Good one, gaswalla

So I sent a video to the folks at the SC. They’re going get back to me regarding whether or not it’s expected behavior.

Thanks all for your suggestions/insight.

 

[Big Earl]

Visually, it’s hard to tell the difference between on and off. When on, the fan icon and temperature setting are white. When off, they’re a slightly different shade of gray.

Pressing the power button in the HVAC settings makes the menu disappear immediately, turning off the system. Touching the fan icon to bring the settings back up makes the HVAC turn on immediately.

So what is being described in the original post is the system working as designed.

 

[sfkeydel]

Hi Big Earl, I’m sounding more and more like the typical neurotic new Tesla owner I think I’ll stop worrying about it now.

 

[sfkeydel]

Confirmed by SC: I’m a neurotic new Tesla owner

 

[Big Earl]

Confirmed by SC: I’m a neurotic new Tesla owner

Glad you got it all figured out. Enjoy the Tesla.

 

[sfkeydel]

Thanks, Big Earl!