Unable to upgrade to FSD through Tesla website

[BTaylor32185]

I am unable to upgrade from Enhanced Autopilot to Full Self Driving through the Tesla website. The Proceed To Checkout button is disabled and it says "No upgrades are available at this time". Does anyone else have this problem? I'd like to upgrade before the price jumps back to $4,000.

 

[billh13850]

Well you convinced me to try, it just worked for me.

 

[M3BlueGeorgia]

Check your vehicle profile as it sounds like they think you already have FSD.
If not, contact Tesla...........

I have a different problem:
Even though we have EAP, it isn't giving me the FSD upgrade price. Instead they are offering to sell be AP and then FSD.
Any other EAP-ers facing the same issue? We got our car in July

Currently on hold....

 

[75Shappyt]

I just got it, took just a few minutes

 

[Runnergirl]

Check your vehicle profile as it sounds like they think you already have FSD.
If not, contact Tesla...........

I have a different problem:
Even though we have EAP, it isn't giving me the FSD upgrade price. Instead they are offering to sell be AP and then FSD.
Any other EAP-ers facing the same issue? We got our car in July

Currently on hold....

Yes, I had your exact problem. I've had EAP since December ( bought after delivery) but it doesn't show on my Account page under "options". ( I never realized this until the FSD price rollercoaster fun.).

So I used the "chat" feature and explained that I already have Enhanced Auto Pilot, and would like my account updated. The next day the price for FSD showed the $2k correct price, but my account still fails to show I have EAP... baby steps..

 

[M3BlueGeorgia]

Yes, I had your exact problem. I've had EAP since December ( bought after delivery) but it doesn't show on my Account page under "options". ( I never realized this until the FSD price rollercoaster fun.).

So I used the "chat" feature and explained that I already have Enhanced Auto Pilot, and would like my account updated. The next day the price for FSD showed the $2k correct price, but my account still fails to show I have EAP... baby steps..

I can't ever get the chat to appear. Very weird.

 

[chinnam3]

Check your vehicle profile as it sounds like they think you already have FSD.
If not, contact Tesla...........

I have a different problem:
Even though we have EAP, it isn't giving me the FSD upgrade price. Instead they are offering to sell be AP and then FSD.
Any other EAP-ers facing the same issue? We got our car in July

Currently on hold....

I ran into same problem. Chat and email did not help despite having long chat with assurances it will be fixed in day. I had to call Tesla support number, and it took them 1 days to fix the issue. If you really want it, it is good idea to call.

 

[Runnergirl]

I can't ever get the chat to appear. Very weird.

I agree-- it's like Houdini.. now ya see it.. now ya don't! I used to think it was the time zone difference and only available during west coast business hours.. now I think it's just whenever they feel like turning it on. Sadly, losing faith..