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Waiting on part and Tesla service center won't charge the battery

Discussion in 'Roadster' started by nick, Aug 28, 2016.

  1. nick

    nick Member

    Joined:
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    Looking for advice...

    My Roadster started throwing "coolant system error" messages and wouldn't charge. Was sitting at around 50 miles remaining.

    Tesla had the car for a week diagnosing, left me a message on Friday saying they thing it is the water pump, it has to be ordered from Europe, and will be $1100.

    I am concerned about the battery being left sitting at a low charge for an extended period of time. I asked Tesla to charge the battery when I brought it in and reminded them a few days later, however they say that 50 miles is an ok charge and not to worry.

    Last time I left the car at Tesla for 2 months it lost about 8 miles of range, and that wasn't with the battery this low.

    What should I do?
     
  2. MileHighMotoring

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    Depending on the condition of your battery, that's 30-40% charge, right? I wouldn't think that's a dangerous state of charge to sit at for a short time. That said it's your car and there's no reason they couldn't plug it in for a few hours is there?
     
  3. nick

    nick Member

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    Figure less than 30% charge.

    The car won't charge without the water pump working, and the water pump has to be special ordered from Europe. Tesla hasn't provided any indication as to how long that will take. Could easily be months given past history.
     
  4. ChadS

    ChadS Petroleum is for sissies

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    I think storage mode lets the battery get down to 20%, so that is presumably OK for a long period of time.

    I am not sure where you are, or whether the Roadster is inside or out. But unless it is stored outside in cold weather, 50 miles should be fine, especially if that's in normal mode (and there's another 10% hidden).

    If that 50 miles is in range mode...it is probably still OK, but I would be concerned enough that I would check the in a month (if it sits that long) to see where it is at.
     
  5. MLAUTO

    MLAUTO Member

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    • Informative x 1
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  6. nick

    nick Member

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    Wow - thanks! Ordered one day from Amazon.

    Would you happen to know where the pump is located?
     
  7. MLAUTO

    MLAUTO Member

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    In front of the right rear wheel. You just need to remove the wheel well liner to get at it.
     
    • Like x 1
  8. tomsax

    tomsax Member

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    #8 tomsax, Aug 28, 2016
    Last edited: Aug 28, 2016
    We recently replaced the coolant pump in our v1.5 Roadster. I wrote up the process here:

    Tesla Roadster Coolant Pump Failure

    The failure might be the connector, so I'd order one of those as well. The info is in the write-up.

    If you have 50 miles of range, that should give you at least a month to get the pump fixed.
     
    • Informative x 5
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  9. dpeilow

    dpeilow Moderator

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    Looks like another one for the ludicrous parts pricing thread.
     
  10. nick

    nick Member

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    Thank you! Very much appreciated!
     
  11. hcsharp

    hcsharp Active Member

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    Nice write-up! Thank you for your ongoing contributions to the Roadster community.
     
    • Like x 2
  12. wiztecy

    wiztecy Active Member

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    Agreed. Thanks Tom. I may pick up one of these cooling pumps as a backup, its only a matter of time before it'll go out and nice to have one in hand and ready to install once it does.
     

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